Updating Drivers

Subscriber William wrote me to ask about updating his computers’ drivers. Tech Tip What are drivers? They’re software that allows Windows to talk to your computer’s hardware – like the video card, the printer, the USB ports, the Ethernet port… Hi Terry. Thanks for the newsletter. Please tell me the best way to update drivers. [...]

Power Problems With A Notebook

Subscriber Ken Gibson wrote recently asking for my thoughts to help him diagnose power problems with his laptop: I have a question. I have an hp laptop about 5 years old. The labtop will not power up. Occasionally it will come on and work well, but then when you try to shut it down it [...]

Problems Updating the BIOS on a Dell Laptop

Sometimes things just work out right, despite the dark cloud that’s appears to be looming ahead… Hi Terry, I love your newsletter and need some help. Just received a notice to update bios on my Dell laptop so I downloaded, extracted and ran. Midway through the process, WinPatrol pops up informing of the changes. Here’s [...]

Accessing the Internet While Travelling – 2011 Style

Several years ago, I wrote an article about how to access the Internet while travelling. It focused on using a notebook computer with dialup access, using a hotel business center’s computer (or a friend’s whom you were visiting) to access your emails. Little more than that So much has changed… Now, we have smart phones, [...]

Power-save on Laptop Display Doesn’t Work — Laptop Display Doesn’t Turn Off

I received a question recently from subscriber Arjun Reddy, who had power-saving problems with his laptop: Hi there Terry !!! Lately, I’ve run into this issue where my laptop’s display doesn’t get turned off for some reason I’m not aware of. I triple checked the power options for any other advanced options I can get [...]