Updating Drivers

Subscriber William wrote me to ask about updating his computers’ drivers. Tech Tip What are drivers? They’re software that allows Windows to talk to your computer’s hardware – like the video card, the printer, the USB ports, the Ethernet port… Hi Terry. Thanks for the newsletter. Please tell me the best way to update drivers. [...]

Notebook’s Touchpad Stopped Working

Subscriber Greg H. wrote this week about a problem he was having with his Acer notebook: I have a little Acer Aspire 4720Z that now has a frozen cursor. Using the touchpad has no effect, the cursor just sits in one place on the screen. Any suggestions? Thanks First, I wrote back to Greg to [...]

Computer Can No Longer Find Printers

Subscriber Al Soroka wrote from Vancouver, British Columbia, Canada to ask for help in solving a problem with his printers – both of them. He got my attention with an unusual email Subject line "Maybe Stockdale can help, he has in the past." First his computer worked with both printers — but all of a [...]