Longtime subscriber Greg H. wrote recently about his wireless networking problem…
I’m having a heck of a time getting my wireless Samsung laser to print. I recently installed a new Verizon router, which changed my netword ID and IP and simply cannot figure out how to get the Samsung running again.
Have been all around the control panel and don’t see what I need. Can you help?
I wrote back to Greg to tell him that his Samsung laser printer should have some function that allows you to change its IP address and netmask.
Perhaps he had set it with a specific IP address (a static IP address) in which case it may not be within the network range under your new router’s DHCP server. If it’s like my HP network laserjet, it probably has a menu that can be used to set the IP address and netmask, as well as to print its current configuration and current network settings.
If it was set to use DHCP, it should be connecting automatically to his router.
However, since it’s wireless, he probably needs to configure the router to allow the printer’s MAC address to connect to the router.
Normal security settings on the router are to specify the MAC addresses of the devices you want to connect to the router wirelessly. The printer’s MAC address for its built-in wireless card must be included in the router’s MAC Filter table (and set to "allow") or it will be isolated and untouchable wirelessly.
If that’s the case, he should be able to temporarily set his computer to a static IP address (and netmask) on your old network and then be able to contact it.
Or, if the printer also has an Ethernet connection, he could temporarily hook up the router to the printer using Ethernet. At that point, he should be able to fix the problem.
Finally, if he does not have the manual for his printer, he should be able to download it in PDF (Adobe Reader) format from the manufacturer’s web site.