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Windows XP - An Unknown New Administrator
A subscriber wrote this week that he needed some guidance:
Terry, I really need your wisdom.
My computer started showing abc as administrator and I know nothing how thiscame up.
Ad-aware SE Professional and Norton cannot catch it. Ad-aware shows two programs blocked: abc@doubleclickcom and abc@atdmt.com
If you could recommend something or tell me what you think I would appreciate it.
It won't cut off often and when I push button it seems not to want to cut offbut will after a few moments.
Thanks!
leon
Leon, If you have a new "Administrator" showing up in Windows, you have a problem. The two items blocked appear to be cookies for the user "abc".
If you're sure you haven't created this user and wife and children haven't created the ID, I suggest a trip to the local computer shop.
From what you've said, it sounds to me like you've gotten a remote control trojan that has allowed someone to access and set up an account on your machine. I can't give you the instructions on how to resolve that. You need someone knowledgeable with their hands on your computer.
Be sure to back up your data before taking it to the shop. Depending on the method of attack, this could even get to reinstalling Windows. Just removing the "abc" administrator's UserID in Windows isn't enough -- whatever originally allowed them access is probably still there.
Leon sent back:
Thanks Terry. I will do that.
Link to this page — just add this code to your web page!
<a href="http://www.terryscomputertips.com/computers/unknown-administrator-on-windows-xp.php">A New Administrator on His Computer</a>
Copyright © 2006 Terry A. Stockdale. All rights reserved.
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