Jerome Safer wrote recently about a problem with his USB flash drive:
I have a 4GB USB flash drive I am trying to use in my USB 2.0 port on the front of my Compaq Presario computer.
When I try to save something to it I get a message "I don’t have authorization for this drive", "Contact the Administrator". I am the Administrator and I am logged in that way.
Do you have any suggestions on this.
First, I wrote back to Jerome to ask if he was a subscriber – I don’t normally respond to questions from people who don’t subscribe to my free newsletter. If they’re not interested enough to subscribe, I don’t have time to provide free consulting for them.
So, I asked Jerome if he was a current subscriber? I don’t see this email address subscribed to my newsletter. I see an old "bellsouth.net" one subscribed, but you’ve apparently moved to a different ISP.
Yes I am a subscriber. My old email address was [deleted] and Bellsouth.net was my old ISP. The AT&T DSL became real slow, I am on the outer edge of the max 18,500 foot loop. I decided to switch to Bright House Cable Modem and now have a 5.7 Mb download speed.
That’s definitely an understandable reason to change Internet Service Providers — for a much better download speed. I’ve got a 30Mb/sec download cable connection — " you can have my cable modem when you pry my cold dead fingers from it."
Regarding his USB problem, I suggested that he try plugging the flash drive into a USB port on the back of his computer. The problem may be related to the front-panel access.
I also wondered if he can read the drive, but just not write to it? Or, can he neither read nor write to it?
There might be a write-protect switch on the drive, either physical or software-based. Most flash drives don’t have them any more, because (a) they add cost and (b) users don’t notice the switch, can’t write to the drive, and return it as "defective."
I also asked what version of Windows are he was using and if he had installed all the Service Packs for it.
One other debugging step would be to try reading or writing to the drive after plugging it into a different computer.
Jerome wrote back to say:
Thanks for your suggestions on the USB Flash Drive problem. I will try them sometimes this week.