Subscriber Peg had some interesting problems with her Windows 7 computer recently — and that’s "interesting" as in "I sure didn’t want THAT to happen and I wonder why it did…"
I have a problem and do not know how to solve it. In fact, I’ve never heard of the problem or seen reference to it on the internet or any of your news letters, which I faithfully read.
For some reason, all entries on the msconfig start menu but one have become unchecked. The one remaining checked program is "Microsoft Windows Operating System."
Some time ago I unchecked several items on the start menu because I thought there was no reason to have them run every time I opened my Dell 8100 Windows 7/64 desktop. So I just opened them when needed rather than have them run all the time. This seemed to work well, and I seldom returned to the msconfig start up menu.
On 6/26 I was downloading some Norton Anti Virus updates. It downloaded o.k. I thought, but then it changed Norton shortcut appearance and also changed the shortcut appearance of Malwarebytes. It took me quite a while to restore them. Subsequently, I was trying to download WatchESPN and for reasons I can’t now recall, I went to the msconfig start up and found it changed, as described, and not by me.
So…I’m thinking that something went wrong on 6/26 and that a restore system predating 6/26 may help. Would it? Would a pre-6/26 start menu appear? Or, if not, is there anywhere the old start menu would have been filed automatically? I’m really lost on this.
While Peg’s option of using an old Restore Point to restore her functionality, I’m really not sure what she’s found. When I run msconfig on my Windows 7 computer, I don’t find any startup reference, or check box, for "Microsoft Windows Operating System."
I suggested an alternative program for her that provides much more control than does msconfig.
I suggested that she try WinPatrol — it’s a lot more powerful and yet easier to use than msconfig.
The WinPatrol free license is fine, but I recommend the paid license. With the paid license, not only do you get access to the program information database and recommendations regarding those programs, you support the continued development of this fantastic resource.
Visit www.winpatrol.com to learn more and to download WinPatrol..
Pwg wrote back to say:
Thanks for the tip.
This also might be a good time to use another scanner program to check for malware, as I think it highly unlikely that Norton Antivirus updates would have turned off the auto-starting of her specified programs. I would use Malwarebytes Antimalware (premium or free version) to check (http://terryscomputertips.com/malwarebytes).