New subscriber Cliff Floyd wrote to me with a program problem. In this case, one of his favorite programs under Windows XP wasn’t running correctly, and would crash, under Windows 7. Cliff wrote:
I have used a program called Brilliant Photo for several years to manage my photos and to edit them when necessary.
It is an excellent "photo management" program with the basic editing functions, however, I am unable to use it in Windows 7. I have been using it with XP.
I should tell you that the author of the program supposedly sold it several years ago and the buyer changed it from a "management" program to an "editing" program, so there is no support available at the present time.
The beauty of this program is that it is very to use with all the features you would normally need. I find other programs, such as Photo Shop, are great but they are focused on editing rather than management – and contain features that are very seldom used by the amateur photographer.
I can install Brilliant Photo using Windows 7, but when I try to create a photo library, I get the following error:
Access violation – 0x779E6A75
Tried to write to: 0x022CCB70
Can you tell me how to correct this error?
I have the set-up program, which is just over 4 meg. Would it help if I sent you the program.
Your help would be much appreciated.
I wrote back to Cliff to tell his that his program may not be completely compatible with Windows 7. Fortunately, Microsoft provides some options to help us get the older programs running.
A couple of possibilities come to mind…
First, you can run the program in one of the compatibility modes that Microsoft provides for compatibility with earlier version of Windows. If you right-click on the shortcut icon for the program (or on the .exe for the program), you can select Properties. From the In the Properties dialog box, select the Compatibility tab.
On the Compatibility tab, put a checkmark in the box beside “Run this program in compatibility mode for”
Putting the checkmark in the box will display the pull-down option box where you can select "Windows XP (Service Pack 3)" (which is the default).
Cliff has mentioned that the program ran under Windows XP, so this is probably his best bet. Windows 7 also offers compatibility mode as "Windows XP (Service Pack 2)."
One other option that you may have to use is accessible from this same tab. You may need to elevate the privileges of the program by putting a checkmark beside "Run this program as an administrator." Don’t do this unless it’s necessary.
The other option I had thought of was Run As Administrator. You don’t have to go through the previous route, unless you want to always run the program as an administrator. The easy way is to right-click on the program’s shortcut icon and select Run As Administrator.
If everything works fine except one function (such as Cliff’s problem creating a photo library) you could run as administrator one time, do the function, and then exit the program so you can run it with only normal user privileges.
This selection is a one-time event, so you don’t have to go back and undo the Run As Administrator.