Just purchased the Canon 5600F Scanner in March. Very happy with the quality and performance. Glad to hear it’s compatible with W7 as I may have to move from XP. Not that I want to, but, XP refuses to install SP3. Get the ” Access denied ” blurb even with ALL anti-virus, spyware, etc. disabled at start-up and not running at install. Boo-hoo, woe is me…Anyway, thanks for all the good advice.
I wrote back to Guiseppe to tell him that some antivirus programs set up protection for some critical Windows files which prevents running the Service Packs.
In my case, the fix was to:
- download the service pack and burn it to a CDROM
- disconnect my Ethernet cable (I’m running behind my router, so nobody on the Internet side of the router can touch the computer anyway, but I want to make sure that there aren’t any connections
- uninstall the antivirus (I was using Sunbelt VIPRE at the time – now I use their VIPRE Antivirus Premium and expect to do the same thing at Windows 7 service pack time) — if you’re running VIPRE, download the current full virus definitions so you can update after reinstalling, without having to connect to the Internet
- once Windows starts, insert the Service Pack 3 CDROM and run Service Pack 3
- when SP3 is installed and have finished its final reboot, reinstall your Antivirus
- if you’re running VIPRE, update its definitions with the file you downloaded – open VIPRE, click on File > Settings. Stay in the default Updates tab. In the Update Now section of the Updates tab, click on Browse. Use the standard Windows dialog box to find and select the definitions file you downloaded, and complete the update
- connect your Ethernet cable. If necessary to get an IP address, reboot (you might or might not have to reboot)
- Do your Windows Updates / Microsoft Updates – Start > All Programs > Windows Update (or Microsoft Update, which you should be using)
Guiseppe wrote back to say:
Terry: Thanks for the personal reply. Regarding step #1, Microsoft Update tells me that SP3 is already downloaded and ready to install, however I simply can’t find it anywhere, nor can the search function. Maybe it’s held in IE8 cache, or something of that nature, I just don’t know. Since I can’t find it – I can’t burn it ( Brain surgery 101 ). I would assume that I should order the disk from MS and proceed from there, unless of course, you have dealt with this scenario before. FYI I’m running Eset NOD 32, PC Tools Spyware Doctor, Comodo Firewall Pro, WinPatrol / Plus. ( I notice you’re in Baton Rouge, LA and I hope the oil spill isn’t causing you great concern. News coverage is a bit sketchy.) Thanks again…
I wrote back to tell him that he should be able to download it directly from www.Microsoft.com in its Downloads section. It’s available for full download as "Windows XP Service Pack 3 Network Installation Package for IT Professionals and Developers". Microsoft offers it for updating multiple computers, and asks that you to use Windows Update if you are only updating one computer.
If your computer tells you that its already downloaded Windows XP Service Pack 3, or any other Windows update, you won’t find it as a downloaded file, at least you won’t easily. But, just start up Windows Update or Microsoft Update and you should find it available for installation.