Subscriber John in Dallas wrote to ask about a problem he was having in migrating to his new computer:
Enjoy your newsletter; always something to learn..
I just bought a new Dell Win7-64bit!! I DO share your opinions on
DELL!!!! Apparently, Michael no longer owns Dell? He would never allow support to sink to current levels!!
However, the learning curve from XP is extensive!!! I’m having
problems with Thunderbird email program…First installation went fine
everything worked as it should…Gathering my XP info for importing, I
uninstalled TB – for an empty profile…Now it’s hung up in Win 7?
Won’t install says it’s running and close all open apps??
It isn’t in Task Manager. Where else could it be hanging?
I don’t know where else to check, Win 7 is so confusing!
Thanks for help/suggestions.
John in Dallas
I wrote back to John to tell him that I was sorry to hear that he’s having problems with Windows 7. After he uses it a little bit, I think he’ll get the hang of it quickly.
I’m not using Thunderbird so I can’t help a lot with it. More general comments may help, though…
Since this is a new computer, hopefully he’s got the old computer still set up so you can try to export his Thunderbird profile again.
Wait – he said he “uninstalled TB” – uninstalled? from the XP machine? I wonder why?
Regarding Thunderbird being hung in Windows 7 — he probably needs to reboot to flush it out, if he can’t get rid of it with Task Manager, which he can’t since it’s not showing there.
What’s really happened is that TB set up a “I’m running” status file when it started. However, when it crashed, it didn’t delete the file. You need to reboot to solve that. At least, that’s the way the solution works when Firefox crashes like that.
That style of keeping track of whether the program is already running, or not, comes from the old Linux/Unix world. In Linux, store “status flag files” in their directories or in a system directory.
Sometimes, after a program crash in Linux, the only thing you can do is to find and delete the status file. Otherwise, the program refuses to run because it’s “already running.”
From my point of view, my changeover to Windows 7 was one of best moves I made. I even run Windows 7 Professional on my six-year-old Dell Inspiron notebook – which has only a 1.7GHz processor that isn’t even a Dual Core model. I used the Microsoft Windows 7 Professional Upgrade
Home users have an even better deal with the Microsoft Windows 7 Home Premium Upgrade Family Pack (3-User) — Click here to get a great price.