I guess the problem is that Outlook Express has been around and used for so long, and everybody has received so many spam messages that its data files have gotten huge.
This week, I received questions from at least two more site readers, who quickly became subscribers, such as this one from Kathy.
I am not computer literate, pretty much just know the basics. I am unable to delete email . Was told on a computer help site to delete the deleted emails. I did this, I didn’t want to, but I did. So my deleted emails are gone forever, and I STILL cannot delete my emails!! Wish I hadn’t done that! Can you tell me what else I can do?
Thanks so much!
I wrote back to Kathy to tell her that she was asking the most frequent question that I see. You have no idea how often new subscribers have asked that question. I even had an article in last week’s email newsletter that touched on it.
In that article, I mentioned that, since I’d written about this Outlook Express problem so many times, I asked Doug to search my web site and using the searchbox at the bottom of any page, and to search for
Unable to delete email outlook express
Doug wrote back, as many others have, that this solved his problem.
Kathy wrote back:
I searched the list several times and could not find , "unable to delete email messages from outlook express" ???????? Is there another list I can try?
Since that wasn’t the exact wording I suggested, and Kathy wasn’t clear about what list she had found, I asked her what list she was talking about. Was it the list of articles that comes up when you use the Google search box near the top right-hand side of every page of www.TerrysComputerTips.com ?
I also asked her "Did you search for exactly what I said? That’s not the name of an article — there are a bunch of articles on the subject."
This was the key for her. Kathy wrote back to report success!
Found it, fixed it!
Thanks so much!!