The Deleted Items file seems to pull at incoming emails in Outlook Express
New subscriber Pat Thomas wrote with a question about Outlook Express:
I just found you today. I’m hoping that you can solve my boss’s problem.
All emails from a very important domain name go directly into his deleted items in Outlook Express.
What rule can I make up to prevent this?
I wrote back to Pat to tell her that she could make a rule to put it into a special folder, and move the rule to one of the first ones run.
More probably, he’s accidentally created a rule, perhaps by accidentally marking something as spam. She should review the rules that are set up already, especially looking for any that delete the email.
Pat wrote back with another related question:
The other part of the problem is that there are multiple user names
at this same very important domain.
Do you remember how DOS would let you do ?????? and * for unknown entities?
Is there any way to describe the “From” to include all the different users that might send email from this domain?
I don’t know if OE will let you use wildcards or not, since I don’t use Outlook Express — and it doesn’t work on Windows 7. I suggested that Pat try setting a filter for @example.com (substituting whatever domain was appropriate) to see if it would handle all the emails from example.com.
A variations on that could include *@example.com. Unfortunately, the question mark ("?") wildcard refers to a single character, it would not be particularly helpful — unless, if it worked, she wanted to set up ?, ??, ???, etc to get all the possible numbers of characters in front of @example.com.