Subscriber Flo Bogaenko wrote me with an unusual, or what should be an unusual, problem — her Internet Service Provider upgraded her equipment and broke her ability to print wirelessly on her home network:
My ISP is Verizon. I have always printed wirelessly. Recently Verizon replaced my old router with an Actiontec and then I could not print wirelessly.
I called Kodak for assistance they too could not get the printer to print wirelessly. Kodak contacted Verizon via a conference call and we were told the new Actiontec router was not compatible with Kodak.
A good question to ask anyone with a printer problem is about their router situation. I am not a happy camper as I don’t want to spend $$$ for a new router and am now tied into the ‘printer wire’.
Thanks for all your tips Terry..
I wrote back to Flo to remind her that she could always set up a secondary wireless network, with the new Verizon router only feeding to a new router.
- Get a standard wireless router;
- Turn off the wireless capability in the ActionTec;
- Using Ethernet, hook one of the ActionTec’s “network/LAN” connectors to the To-The-Modem/WAN connector on the new router;
- You may need to set the New Router to use a different IP address range than the ActionTec is using (e.g., if it’s using 192.168.1.0/255.255.255.0, the use 192.168.2.0/255.255.255.0).
Now, you should be able to use this wireless router as if it’s the only router — and use the ActionTec one only as a feeder to the separate wireless router.
Flo wrote back to report:
Thank you Terry.
I still have my old router which did enable me to print wirelessly. I appreciate your taking the time and giving me the details. Unfortunately, our IT team at work did all the "hocus pokus" and my knowledge is quite limited. I enjoy your Tips and am trying to get up to speed with 2013.
Again, thank you and keep those Tips coming.