Subscriber Keith wrote with question about backing up his Outlook data and configuration:
I’m a new recipient of your newsletter and I think it’s a great service you’re providing.
I do have a question; I moved to Win7 when first available from XP so quite a few things changed when I did. I’m using the pop3 email using Zimbra, provided by Comcast cable internet as part of their SmartZone Communications Center.
I also opted to use the Open Office Suite as my word processor, etc. There’s a function in Open Office for sending work directly from the Open Office word processor to email.
I’ve tried to do this but get a message from O.O. stating that I need to “associate a file type” for this function to operate properly. I’ve looked around, called Comcast – with no success – and now I’ve found you . . . any thoughts on the matter?
I wasn’t familiar with the email program he is using (Zimbra), but I wrote back to suggest the way he could probably solve the problem.
Regarding the OpenOffice error about needing to "associate a file type", I’m pretty sure they mean "setting a default email program."
As a test, I installed OpenOffice 3.2.1 on my new desktop computer. This was the first time I had installed OpenOffice on this computer, although I’ve used it since version 1, and I had v3.2 on my old notebook.
Once I opened OpenOffice Writer (the word processor in OpenOffice), I typed some random keystrokes into Writer, and then did the File > Send > Document as Email… thing.
It worked perfectly without me doing any special configuration in OpenOffice. It opened my default email program (Eudora) and attached the document I had just created.
I suspect that Jack’s email program is not set as the default email program in his Windows installation. It should have a feature to make it the default without special action by you. However, you might look at its options to check, if the following does not work.
If it is not a Windows 7-aware program (my choice is Eudora, which is from 2006), you’ll end up having to run it as an Administrator to let it set itself as the default. Microsoft, in their all-knowing wisdom (NOT!) only let’s us pick a default program from a program Windows is programmed to recognize.
Since Windows 7 protects the Windows Registry, we will have to right-click on the program’s icon (an icon on the Windows Desktop or the one in All Programs — you can’t do that with an icon on the Windows 7 task bar) and choose Run as Administrator ONCE to enable it to log itself in the Windows Registry as the default email program. You should only have to do that once.