New subscriber Larry wrote me to ask about a problem he was having:
Hi Terry,
Any emails that are sent to me with links both email or URL, I cannot access..??
I have Outlook 2007, I could not access your confirmation link through the email….I had to cut and paste it…!
I receive the error message "This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator ."
I have recently created a new user profile because I was instructed to by Sage whom run Act11 client management software, which links to Outlook…!!?? Act11 and outlook where not talking in the old profile…now seem to be however I have this new issue…!!
I thank you in anticipation for your time in this matter.
Regards,
Larry.
I wrote back to Larry to ask him a critical piece of information that he left out — which operating system is he using?
Larry responded that he was using Windows Vista.
That gave me enough info to get started. I did a quick Google search and wrote back to Larry to point him to his probable fix.
Microsoft has a KnowledgeBase article that addresses the error Larry was seeing.
http://support.microsoft.com/kb/310049
Larry followed up to say:
Hi Terry,
Thanks again…I had actually come across this article before I contacted you, I think I ignored it because I am running ie8 and it looks so difficult.
Regards,
Larry.
Fortunately for the rest of us, Microsoft has started creating its new Fix It wizards that will fix the problem easily.
They’ve updated this KnowledgeBase article to include one of Microsoft’s new Fix It wizards to handle the fix for you.
and