Subscriber Raymond wrote to ask what he could do about a broken USB port on his laptop:
Hi Terry, I just just bought a laptop last Christmas and my dad also bought this laptop cooler thing. However, when he tried using it on my laptop the usb didn’t go into the port so he forced it in.
When I tried using my usb mouse later, the mouse didn’t work after. I tried my mouse at my aunts house and it worked fine so I guess the port was broken. But I don’t know how to fix the usb port.
Do I have to buy a new one or get someone else to fix it? Also, if I buy a new usb port does it really work and how do I put it into my laptop. Please reply. Thanks.
I wrote back to Raymond to confirm that he had a problem. Unfortunately, there are very few repairs or modifications that individual users can do on laptops.
Basically, we can add memory to most laptops and we can replace the hard drive. Everything else is proprietary to that manufacturer and even that particular model.
I’ve heard of people breaking USB ports by forcing a connector in upside down. That may be what happened. Hopefully he has more than one USB port on the laptop.
If not, he can check a local computer shop (not a big superstore, but a small we-build-the-systems-we-sell type that also services what they sell. Or, he can send it back through the manufacturer’s repair service — and pay through the nose.
Raymond already mentioned the other option — buying a new one.