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Checking and Sending Emails When Traveling

This week, subscriber Rita Bies wrote to ask me if I could help her get her web mail working:

I used to use mail2web.com to retrieve my e-mail while on vacation. I haven't used it in over a year and now when I try to access it, the log-in page comes up with my e-mail address and password already typed in; BUT, when I click "ENTER" it comes back as error, incorrect user or password. Is there some way to delete this information and start all over with a new password. Or, maybe there is another site that I can use to access my e-mail?? Rita Bies

I wrote back to Rita to say that, If she had not used it in over a year, they may have disabled her account.

Regarding the prefilled fields, you can always click in the field and delete everything there — and enter it yourself. The more global solution depends on which web browser you're using.

Regarding changing her password, perhaps mail2web.com has a "I've forgotten my password" link. I think they've disabbled her account. If she tries the "forgotten password" link (if it has one), it will probably tell you it can't find a user with that name.

After thinking a while longer, I realized that there was a much simpler solution to Rita's problem.

I wrote back to Rita to say

Rita, Another thought — you don't need to do that — since you're using wctel.net, use http://webmail.wctel.net to check your email via a web browser.

Most Internet Service Providers have webmail capabilities, and most of them use the same style address, just substituting "webmail" for the "www" in their HTTP address.

I checked wctel.net and, sure enough, http://webmail.wctel.net is their web mail interface. Just log in as normal and you should be able to both receive and send emails.

Terry

Rita wrote back to tell me

Thanks, Terry. I finally called the wctel tech service and that's exactly what he told me to do.

Thanks for your help.
Rita

Copyright © 2009 Terry A. Stockdale. All rights reserved.