Can't Install Printer — Do Not Have Permission

Recently, new subscriber Suzanne wrote to ask about her problem installing her printer to her new notebook computer:

I just bought a new Notebook Computer ,.Gateway with Windows Vista Home Premium .I can not seem to get my printer networked.

Using a Lexmark X6570 All In One Printer, its new also. .I had my Compaq Notebook networked with it and it was easy..

When I click Add Printer it says I do not have permission to do this!? I am the only one using the computer and the home network, always have been. I am set as Administrator . I use Linksys Router .
Suzanne

You probably have to install printer software on your notebook, rather than just Add Printer.

In some cases, I have even had to go through the process of physically conecting the USB cable to the laptop for the initial setup on a laptop.

Be sure to read your printer software instructions - some printers (HP is bad about this) you have to install the software first. Then, at a particular point in the software installation, ,it tells you to connect the printer to the computer.

If you connect the printer too early, the fix was to:

• while the printer is connected,
• go into Device Manager and find the printer listing - it probably has a yellow icon with an exclamation point.
• Right-click and pick Remove or Uninstall,
• Reboot,
• then install the software and connect at the specified time.

Copyright © 2009 Terry A. Stockdale. All rights reserved.