Subscriber Bruce Mowery wrote with a network problem, not directly a computer problem, but networking his Blu-Ray player:
Terry good morning. Can you help me with my problem? I’m trying to get my Panasonic Blu-ray player which has Wifi built in and Netflix. I’m trying to view Netflix movies.
I’m having a problem with the internet code number of my Net Gear G router. I’ve contacted Comcast, Netflix and they informed me to contact Net Gear. I did and they made things worse for my computer and I still wasn’t able to get the code after spending $120.
How can I find if I can the network code number.
I wrote back to Bruce to try to help. First, I checked to make sure that I understood what he meant by "the network code number."
Assuming he mean the IP address (Internet Protocol address) of the Internet-side (WAN) of the network, and assuming that he’s using one of the more recent Netgear routers, I suggested that he use his web browser to log into his Netgear router by using his web browser to go to http://www.routerlogin.net/ , which his Netgear router will intercept. It will show the router’s “Netgear genie™” browser interface.
On the Basic tab, click the Internet icon or the Internet button on the left.
The third section of the resulting display will show you the Internet IP Address, the IP subnet mask, and the Gateway IP address.
It also has radio buttons that allow you to select whether the router gets the IP connection data dynamically (DHCP) from the Internet Service Provider (ISP) or whether the ISP is assigning you a static address, netmask and gateway.
If he had not been using a recent Netgear router, I would have suggested that he open a command prompt (Start button > All Programs > Accessories > Command Prompt). In the command prompt, you’d type
cmd and press the enter key.
Then, in the command window, type
ipconfig and click the enter key. The IP address will be displayed along with the Gateway Address, which would be the router’s address.
Bruce wrote back to acknowledge that he got my help:
Terry, thanks so much for getting back with me. I will follow your instruction and see if I can accomplish the hook up. thanks again. I’ll let you know if I have success. I’m really thankful that their are people like you out there to help beginners.
And, then he wrote back to say it was now working!
Thank you. I got my Blu-Ray to work. I really appreciate your help.
I like to answer questions — and I appreciate the readers who let me know if my answers have helped them solve their problems.