After last week’s article DSL Connection Not Working Reliably, long-time subscriber James Biddle wrote about his own experience and solution with Verizon DSL problems:
I used to have the same problems with Verizon DSL. When Time Warner Cable came out with their high-speed cable internet — I switched.
The problem with DSL (at least with Verizon) it is very sensitive to issues with the phone lines. One of the problems I was having with them was that the modems on their end were sometimes bad and they just have a big problem accepting that.
I forced them to run tests and every time it was them who had a failed modem. I see things haven’t changed. I love my cable modem.
Thanks, Jim. I recall problems like that with the dial-up service I used to use. They’d have modems go flaky, but never could quite find the problem by themselves.
Like Jim, I love my cable modem.