Acronis Scheduled Task Not Running – The Solution

In my September 6, 2009 online issue of Terry’s Computer Tips, I wrote about a reader who was still having problems getting scheduled backups to run in Acronis True Image Home 2009.

The tasks would run when he set them up, usually, but would not run at a later time when they should have started on schedule.

Subscriber Ron Spruell gave the solution in his comment posted to my Terry’s Computer Tips blog.

Ron wrote:

Acronis Scheduled Backup Problems

Terry -

I had similar problems with Acronis. The problem turned out to be Task Scheduler that requires that the user have a password. A User with a “blank” password will not work.

I created another Administrator User. I gave it the User Name: backup, Password: backup.

Then when configuring the Acronis backup change the User Name and Password to backup. (The 3rd screen in Acronis, I believe.)

Give it a try. It works every time for me.

I passed that suggestion to Jack, who first needed to know:

How do I get to a place to change my login and password?
I looked but didn’t see it.

I went thru scheduling a b/u and when it got to the page for login and password, I put backup twice as he did and it said “Log in invalid.”

How do I get from here to there?
jnc

I quickly wrote back to Jack to point out where he needed to go to set up the userID and password, and then to enter them in Acronis True Image.

Windows:
Start > Control Panel > User Accounts

Acronis True Image:
It’s at the bottom of one of the first few steps.

If you don’t want a password on your WIndows account, just create another one, put a password on it, and then use it and its password as the credentials for Acronis True Image to use.

Jack tried it and reported success!

IT WORKED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I did as you said, set up a new user, “backup”, with a password of “backup”.
While that user was open, I opened Acronis and set up an incremental b/u for an hour later.

I came back 3 hours later and it had successfully backed up everything.

Thanks again,
Your problem child,
jnc

It’s a great feeling when readers help other readers. Your experiences can help others, who may have the same problems you’ve already solved.

Share the knowledge — it makes working with our computers more fun, and it gives you a sense of satisfaction from having helped someone.