Longtime subscriber John Petruska wrote to ask for help solving an Internet Explorer problem:
Terry I keep getting this "IExplorer.EXE Application Error" message/pop-up when I close down a web page I am viewing..?? How do I get rid of this..? Any suggestions..? Thanks
I wrote back to John to provide a couple of suggestions, and a priority for trying them…
A couple of suggestions based on research – please try the first one, reboot, start IE and visit a web page, then exit IE. IF that solves it, great – and let me know what you did.
If that doesn’t solve it, do the other, reboot and similarly test. and let me know.
- Tools » Internet Options » General Tab
- In the Browsing History section, click on the "Delete…" button.
- In the resulting Delete Browsing History, click Delete Files, Delete Cookies, Delete History and Delete Forms. You might want to Delete Passwords, too, but maybe not.
- Click Close and then OK.
- Tools » Manage Addons » Add or Remove Addons…
- I assume you have some toolbars added. Disable them one (you pick the order) and then exit IE, restart. If that didn’t solve itt, try disabling another, repeat as necessary. Note that it will show you that you can Delete ActiveX controls (MS’ misleading name for ActiveX Programs) — but you can disable ActiveX controls, too.
By the way, also let me know which version of IE you’re using – ie6, ie7 or ie8beta. If you don’t know which you’re using, you can find it at
Help » About Internet Explorer
John wrote back to report success:
Terry I did the first option you suggested below and as of now
it seems to have eliminated my problem..! Beautiful, I can’t believe
it. I am using IE 7.
I don’t have any toolbars anymore except what
came with IE. I accidentally downloaded the Yahoo Toolbar when I
was downloading something else, you know how some programs
try to sneak the darn toolbar in and I uninstalled it as soon as I saw
it…I believe that is when my problem started.
I’ve printed out your suggestions for future use, if needed.
Thank you Terry, this was much appreciated, to say the least.