I received an emailed question recently from subscriber Mehmed Bangirov.
I am following your website regularly. I have a question and if you can help it will relief me.
I have bought a new notebook. It is Toshiba L630 and it came with win7 x64 bit version installed already and one year warranty included. But when I started to use my laptop I saw some disadvantages of 64bit version of win7.
For example,when i am connected through wireless or a local network and there is a network printer, I can not install that printer.This makes me angry because some of my friends use older laptops than mine but they easily can install that network printer but i cant.
WILL IT HELP TO INSTALL X32 BIT VERSION OF WIN7 ? will that solve my problem ?
Thank you from now !
Note:but i forget to mention that i have registered my laptop on toshiba website and the warranty was prolonged to 2 years warranty…in this case,if i install 32bit version will the warranty of the laptop change???
I wrote back to thank him for a good question and to offer some tips…
He mentioned that the problem was in connecting to a "network printer." If it’s really a network printer, that is, if it’s directly connected to the wireless network and not just a shared computer from another wireless computer, he should be able to use it. Well, he should be able to use it if he’s installed the printer driver software on his laptop.
However, in some cases that I recall using a wireless printer with Windows XP 32-bit notebook, the first step was to connect the the notebook using a USB cable. This USB cable direct connection to the printer was necessary in order to install the printer driver software.
In that case, it was an HP all-in-one wireless printer. Once the drivers were installed, the notebook could print wirelessly to the printer across the wireless network.
On the other hand, if he is having problems with a wired connection to a "shared" printer, then the 32-bit vs 64-bit Windows issue would be applicable.
A computer running 32-bit Windows 7 can connect to printers being shared by 32-bit Windows versions, e.g. 32-bit Win7 or WinXP. A computer running 64-bit Win7 can connect to shared printers on 64-bit Windows computers. But, Win7 64-bit can not even find a "shared printer" on a 32-bit computer (at least when that shared printer is connected to a 32-bit Windows XP computer, which is what I had).
My solution was to add a wired network print server. It connects directly to my Ethernet network using an Ethernet cable and connects to the USB port on the printer. All solved. You can read more about that on my web site.
Mehmed also had a question about the impact on his warranty if he changed from 64-bit Windows 7 to 32-bit Windows 7. I couldn’t really comment on any warranty issues he might have. He probably ought to check Toshiba’s web site to see if there’s anything about it, or contact Toshiba technical support.