Subscriber Donnie Bowerman wrote because he was having email delivery problems:
For several years I’ve been sending mass emails to family, friends,
but mostly to fellow Masons & Shriners, and 99% of the time the
messages had to do with our fraternity activities. About three weeks
ago I discovered that every email sent to a Yahoo.com address was
rejected and I received the usual mail undeliverable reply. I try to
keep my computer cleaned regularly and perform other housekeeping
chores, but this has me totally baffled. Every other ISP mail goes
through just fine, except Yahoo now.
Any ideas – I need to remain in frequent contact with about 70 Yahoo
email accounts I now cannot contact. HELP!!!
I wrote back to Donnie to tell him that I did not have any good tips for you on this. I also welcomed him to the wonderful world of Yahoo email delivery.
They had one of the most unfriendly systems for solving false bounces / false spam classifications. Unfortunately, the last time I checked, their system was only available to operators of mailservers. Individuals and people using shared hosting with shared mailservers needn’t bother.
Now, they seem to have a more friendly systems, both on this page Yahoo! Mail Delivery Issues Form. It seems aimed at individuals – but not for people sending to mailing lists.
The form to which they link in the yellow header box is meant for people sending large volumes of email. It’s much more friendly – it doesn’t just cut you off at the knees if you’re using your webhost’s mailserver and it has pretty good questions.
In Donnie’s case, they’ve either tagged his email account or his mailserver as sending spam. All it takes is a few Yahoo users to click the “Report Spam” button in their webmail app, and all of a sudden, your emails go into the spam folder or the bit bucket.
Donnie can fill out one of the forms – he’ll have to pick which one – but at least Yahoo now has a process to address the issues for people that don’t run their own mailserver.