Warning: Unresponsive Script Error

Subscriber Richard Fuller wrote from New Zealand (not Australia, as I mistakenly wrote in an earlier article) to ask about a fairly common problem. Most web sites have some JavaScript, whether it’s used for interactivity, automatic page updating (e.g., quibids.com updating with every bid that anyone makes), as part of their advertizing, etc. Our web [...]

What’s This Desktop (or Desktop.ini) File on my Windows 7 Desktop?

One of the strange changes that came with Windows 7, at least for those of us who previously used Windows XP, is that some of the operating system options don’t work the same way. Advanced Windows users often want to display all the hidden files and folders, including protected operating system files(which is a separate [...]

Updating Drivers

Subscriber William wrote me to ask about updating his computers’ drivers. Tech Tip What are drivers? They’re software that allows Windows to talk to your computer’s hardware – like the video card, the printer, the USB ports, the Ethernet port… Hi Terry. Thanks for the newsletter. Please tell me the best way to update drivers. [...]

Power Problems With A Notebook

Subscriber Ken Gibson wrote recently asking for my thoughts to help him diagnose power problems with his laptop: I have a question. I have an hp laptop about 5 years old. The labtop will not power up. Occasionally it will come on and work well, but then when you try to shut it down it [...]

Preventing Windows Auto-Restarting on System Errors

Ever had a problem where Windows XP, Vista or Windows 7 would have an internal problem, flash an error message at you, and immediately reboot while you were trying to figure out what happened? One of the default settings in Windows is responsible for that automatic reboot. Fortunately, it’s also one that’s easy to change. [...]

Outlook Express 6 Prints Email Headers Only

Subscriber Marc Taylor asked for some help solving a problem with Outlook Express 6: Searched the site but found nothing re: this problem. Currently running OE 6 on a Toshiba laptop running XP SP3 and it quit printing the body of an e-mail. Just prints header info. Have tried different printers. Any ideas? Thanks, Marc [...]

Displaying Hidden Directories and Files

Longtime subscriber Mike G. wrote to ask about a hidden directory on his computer. One of the cleaner utilities reported temporary files in a directory he could not find: Hi Terry, When using "cleanup software", such as CCleaner, The analysis frequently shows temporary files from the internet at "T:\temp\Temporary Internet Files\IE5….". However when I open [...]

Where Are The Windows 7 Libraries?

Longtime subscriber Stephen wrote with a question since he had recently shifted from WinXP to Windows 7: Seasons greetings Terry I did have my data saved on a second drive on my old XP box and followed a good backup procedure Now I have a new computer running Win7 I was told to have this [...]