ScanDisk Crashes and Keeps Restarting When Windows is Restarted

Subscriber Ken wrote about a problem he was having. ScanDisk, the Windows program that checks the hard drives, was crashing – but restarting every time he reboooted his computer… I was running a scan disc checkup on the computer I usually use. The scan apparently has frozen and I cannot get it to shut off [...]

Uninstalling Windows XP Mode from Windows 7

Windows XP Mode in Windows 7 is available as a free download for Windows 7 Professional and Windows 7 Ultimate. Recently, subscriber Gary Daniel wrote to ask about a problem he was having with Windows XP Mode in Windows 7. Not a big problem, though. He just found he didn’t need it and couldn’t find [...]

Windows XP Can’t Remember Windows Classic Theme

Subscriber Bill Strobel wrote with a problem — his Windows XP Professional (with Service Pack 3) installation would not remember any setting other than the Windows XP standard theme. Terry, I have a problem maybe you or your readers could solve. XP Pro. Installed SP3 and since that time my computer will only boot in [...]

Windows Updates versus the Windows Updates Available Icon

Windows Updates and the Windows Updates Available Icon – what’s the difference? Reader Ken wrote to ask a question about Windows Updates and the Windows status bar icon that tells him that there are new updates to be installed: I really enjoy receiving your newsletter. I always look forward to the issue and read it. [...]

Upgrade Crashed When Upgrading to Windows XP Pro

Jim had been trying to upgrade his notebook computer to Windows XP Pro, and the upgrade had crashed in the middle of the process. Sometimes, I get requests from subscribers or even non-subscribers that are unreasonable. I enjoy helping subscribers solve their problems. Of course, my other motivation is that it helps me write my [...]

Computer Repairs That Include Replacing the Motherboard

After one of my recent articles mentioned problems with restoring Windows XP to different motherboards, reader Bob from Australia wrote to ask: Terry, I have a computer with a P4P800-VM motherboard whch partially failed a year ago — there was no video output. I then fitted an NVIDIA video card to get the computer working [...]

Another User “Hits the Wall” With Outlook Express

New subscriber Bruce wrote about a new Outlook Express email problem he was having: I have used outlook forever. all of a sudden the red x does not delete stuff. I have re-booted. that did nothing. help. After some emails, I determined that Bruce was really using Outlook Express 6 and not any version of [...]

Mouse and Keyboard Not Recognized by Computer

This week, I received a question about a problem that subscriber Harold (no last name – and you’ll see why…) was having: I have acquired a couple of old pcs that have Windows XP operating system. They were used in a business and I have to wipe the hard drives. One has a 20 gb [...]