Can’t Send Reduced Size File Attachments

Subscriber Richard Fuller wrote from New Zealand to ask about a problem he was having in emailing photos… Hullo Terry, Here’s a problem that’s new to me. When sending photographs by e-mail I always use the Send To > Mail Recipient feature of Windows Explorer to reduce the file size and make the pictures viewable [...]

Preventing Windows Auto-Restarting on System Errors

Ever had a problem where Windows XP, Vista or Windows 7 would have an internal problem, flash an error message at you, and immediately reboot while you were trying to figure out what happened? One of the default settings in Windows is responsible for that automatic reboot. Fortunately, it’s also one that’s easy to change. [...]

Outlook Express 6 Prints Email Headers Only

Subscriber Marc Taylor asked for some help solving a problem with Outlook Express 6: Searched the site but found nothing re: this problem. Currently running OE 6 on a Toshiba laptop running XP SP3 and it quit printing the body of an e-mail. Just prints header info. Have tried different printers. Any ideas? Thanks, Marc [...]

Displaying Hidden Directories and Files

Longtime subscriber Mike G. wrote to ask about a hidden directory on his computer. One of the cleaner utilities reported temporary files in a directory he could not find: Hi Terry, When using "cleanup software", such as CCleaner, The analysis frequently shows temporary files from the internet at "T:\temp\Temporary Internet Files\IE5….". However when I open [...]

Windows 7 System File Checker SFC Finds Corrupt Files But Couldn’t Fix Them

Longtime subscriber Robert Herzog wrote to ask about a problem that he was having with his Windows 7 installation: Hi Terry, I have a windows 7/64 SP1 home premium system and run SFC (the Windows "System File Checker" — Terry) once a month. All was well until last week when I ran SFC and got [...]

Changing Windows Power Options – Sleep Options

How can you stop your computer from going to sleep? That’s the question that subscriber Helen Provencal wrote recently to ask: Hi terry I have a new computer. It has Windows Vista, it is only 4years old. The problem I am having is it closes when I am not using it. Why does it do [...]

Getting Control of Auto-Starting Programs

In my article Speeding Up the Slow Computer, I wrote about several ways that a slow computer could be speeded up. Only one of those options involved changing any hardware, and that was adding more memory. I mentioned the problem of all the helper programs that get installed by the computer manufacturers and by other [...]

Problem Installing XP Service Pack 3

Subscriber Mike Gallagher wrote recently to ask for suggestions on installing Service Pack 3 on his Windows XP computer: Hi Terry, I have a computer running Windows XP, SP-2. It will not install SP-3, either a downloaded version, or from the SP-3 CD. Suggestions? Thanks, Mike G. I wrote back to Mike to tell him [...]