What’s This Desktop (or Desktop.ini) File on my Windows 7 Desktop?

One of the strange changes that came with Windows 7, at least for those of us who previously used Windows XP, is that some of the operating system options don’t work the same way. Advanced Windows users often want to display all the hidden files and folders, including protected operating system files(which is a separate [...]

Can’t Send Reduced Size File Attachments

Subscriber Richard Fuller wrote from New Zealand to ask about a problem he was having in emailing photos… Hullo Terry, Here’s a problem that’s new to me. When sending photographs by e-mail I always use the Send To > Mail Recipient feature of Windows Explorer to reduce the file size and make the pictures viewable [...]

Preventing Windows Auto-Restarting on System Errors

Ever had a problem where Windows XP, Vista or Windows 7 would have an internal problem, flash an error message at you, and immediately reboot while you were trying to figure out what happened? One of the default settings in Windows is responsible for that automatic reboot. Fortunately, it’s also one that’s easy to change. [...]

Outlook Express 6 Prints Email Headers Only

Subscriber Marc Taylor asked for some help solving a problem with Outlook Express 6: Searched the site but found nothing re: this problem. Currently running OE 6 on a Toshiba laptop running XP SP3 and it quit printing the body of an e-mail. Just prints header info. Have tried different printers. Any ideas? Thanks, Marc [...]

Displaying Hidden Directories and Files

Longtime subscriber Mike G. wrote to ask about a hidden directory on his computer. One of the cleaner utilities reported temporary files in a directory he could not find: Hi Terry, When using "cleanup software", such as CCleaner, The analysis frequently shows temporary files from the internet at "T:\temp\Temporary Internet Files\IE5….". However when I open [...]

Where Are The Windows 7 Libraries?

Longtime subscriber Stephen wrote with a question since he had recently shifted from WinXP to Windows 7: Seasons greetings Terry I did have my data saved on a second drive on my old XP box and followed a good backup procedure Now I have a new computer running Win7 I was told to have this [...]

HOWTO: Saving Files in Windows 7 Libraries

Windows 7 Libraries are convenient ways to access the contents of folders (directories) that may be scattered across multiple hard drives or may be buried deeply within hierarchies of Windows 7 folders. Using libraries to look at pictures, or to open a file for editing, works great. If you opened a file from a sub-directory [...]

More Positive Feedback on WinPatrol Plus

After my recent article about WinPatrol, long-time subscriber Al Soroka wrote about his experience with WinPatrol and WinPatrol Plus — and how they had helped protect his computer: I followed your recommendation last year and purchased & installed WinPatrol Plus. Earlier this year I purchased a new Kodak AIO printer and as part of their [...]