Power Problems With A Notebook

Subscriber Ken Gibson wrote recently asking for my thoughts to help him diagnose power problems with his laptop: I have a question. I have an hp laptop about 5 years old. The labtop will not power up. Occasionally it will come on and work well, but then when you try to shut it down it [...]

Notebook’s Touchpad Stopped Working

Subscriber Greg H. wrote this week about a problem he was having with his Acer notebook: I have a little Acer Aspire 4720Z that now has a frozen cursor. Using the touchpad has no effect, the cursor just sits in one place on the screen. Any suggestions? Thanks First, I wrote back to Greg to [...]

Problems Updating the BIOS on a Dell Laptop

Sometimes things just work out right, despite the dark cloud that’s appears to be looming ahead… Hi Terry, I love your newsletter and need some help. Just received a notice to update bios on my Dell laptop so I downloaded, extracted and ran. Midway through the process, WinPatrol pops up informing of the changes. Here’s [...]

Upgrading from an XP Desktop to a Win7 Notebook

Subscriber Cosby Chaney wrote to ask about upgrading his computer: Terry, I’m thinking of replacing my aging desktop. Do you think I would do just as well to purchase a large screen laptop rather than another desktop? And if so, please give me a recommendation. Also, I wonder if I’ll be able to transfer everything [...]

Accessing the Internet While Travelling – 2011 Style

Several years ago, I wrote an article about how to access the Internet while travelling. It focused on using a notebook computer with dialup access, using a hotel business center’s computer (or a friend’s whom you were visiting) to access your emails. Little more than that So much has changed… Now, we have smart phones, [...]

Can’t Connect to Wireless Router

Wireless networking isn’t the easiest thing to set up or to keep running correctly. That’s what subscriber Russ McDonald found out recently. He wrote to ask for some help: Terry, I have a HP laptop running Windows 7. I have been using Firefox for my browser for quite some time. Recently it quit working as [...]

Can I Use Acronis True Image to Restore to My New Notebook?

Subscriber Ed McDowell wrote recently to ask about using Acronis True Image for a special task: Terry, I did purchase (upgrade) to Acronis 2010 when the special price was announced several months ago before v2011 was released. I am purchasing a new laptop with Windows 7 Pro 64 bit. Can I use a ghost performed [...]

She Wants a Netbook…

I recently had a series of emails with subscriber Ed McDowell, in which he was asking about how well 64-bit Windows 7 handled software that was written for earlier versions of Windows. We also wrote back and forth about email programs under Windows 7. He followed that with a new question: My spouse wants a [...]