Windows Live Mail Freezing When Opening Attachments

Windows Live Mail crashes were giving long-time subsriber Raman problems, so he wrote to me to ask: Hello Terry When I try to open any attachments to my mail, the Windows Live Mail freezes. I checked on line and found many people have the same problem. Apparently this started after downloading Microsoft’s recent 11 updates. [...]

Friends Help Friends With New PC’s

It’s Christmas time — a lot of people are purchasing a new computer for their home, sometimes purchasing their first computer, or a computer for their children. Unfortunately, many of these new purchasers don’t know how to protect themselves properly on today’s Internet. That’s where we, as more experienced PC users (of whatever experience level!) [...]

Thunderbird Button Bar Not Showing

Subscriber Oz Fisher wrote about a problem he was having with the free Thunderbird email program (which I use): Hi Terry, Thanks for publishing so many informative and useful tidbits of information on the Thunderbird email system. In order for me to create a message screen to send a message in Thunderbird, I have to [...]

More Positive Feedback on WinPatrol Plus

After my recent article about WinPatrol, long-time subscriber Al Soroka wrote about his experience with WinPatrol and WinPatrol Plus — and how they had helped protect his computer: I followed your recommendation last year and purchased & installed WinPatrol Plus. Earlier this year I purchased a new Kodak AIO printer and as part of their [...]

To Update Web Browsers Or Not?

Longtime subscriber Chet wrote to ask about the need to update Internet Explorer and Firefox: Hi Terry Is it wise to update every time you get an email…for instance I’m still using IE8 and am hesitating to go to IE9…and now it seems FIREFOX, MY BROWSER OF CHOICE, (V3.6.18) is updating every 10 minutes! I [...]

Did Windows Updates Delete Google Earth?

I recently received an email from longtime subscriber and friend Jack Carmena, who had an interesting problem: This week, Microsoft has downloaded updates to my computer on two occasions in the middle of the night. I didn’t notice until this morning when I tried to use it that during that process, GOOGLE EARTH was deleted/removed/hidden [...]

How to Copy IE Favorites to Another Computer

I answered a question in a computer help mailing list this week about Internet Explorer Favorites. The computer user had just upgraded to a new Windows 7 computer and he wanted to move his Favorites to the new computer. One way that he could do this would be to use the Export and Import functions [...]

ScanDisk Crashes and Keeps Restarting When Windows is Restarted

Subscriber Ken wrote about a problem he was having. ScanDisk, the Windows program that checks the hard drives, was crashing – but restarting every time he reboooted his computer… I was running a scan disc checkup on the computer I usually use. The scan apparently has frozen and I cannot get it to shut off [...]