Deleting Auto-Complete Addresses in Outlook

I thought this one was pretty obvious, but apparently it wasn’t. I had a co-worker start routinely sending emails to my personal account instead of my work account, just because she had responded to an email from my iPhone. The problem was that, even once she recognized the problem, she continued to send the emails [...]

Why Don’t Deleted Emails Appear in the Recycle Bin?

Subscriber JPB had a question about deleting emails, and why they don’t get recycled: When you delete files (normally) they go to the recycle bin. How come E-mail doesn’t work the same way. it get’s compacted? I’m using Thunderbird and Windows 7. The reason that deleted emails don’t show up in the Recycle Bin is [...]

Pictures Not Showing Up In Outlook

Subscriber Mike G. wrote about a Microsoft Outlook problem he was having: Hi Terry, I am using Outlook and have it set to ask me before downloading pictures. When I go to the highlighted notification line at the top of the email and select Download pictures, the notifier goes away, but nothing downloads and the [...]

How Do I Turn On the Outlook 2007 Reading Pane?

Subscriber Mike Gallagher wrote recently with an Outlook 2007 problem: Hi Terry, It is I again. So far I have not had any lick with the Win XP, SP-3 install, even following your suggestions. Still trying however. I will keep you informed. However, a "worse" situation has developed. My settings for viewing my emails in [...]

Can I use Outlook with Gmail?

Sometimes the questions I receive are from people who have recently replaced their computers or otherwise made changes in their software. The question may be difficult to explain or difficult to resolve — or it could address a question that was easy to answer. But, most importantly, it means that the subscriber has a problem [...]

PDF Converter Professional 7 – A First Look

PDF Converter Professional 7 – A First Look Program: PDF Converter Professional 7.0 Publisher: Nuance Communications, Inc. License: Commercial Price: List $99. Price on Apr. 3, 2011 at Amazon: $48.59 . Every once in a while, a program that’s designed for business use is so helpful and priced so reasonably that it’s useful for home
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Unable to Send Emails from Outlook 2007

Subscriber Mike Gallagher wrote Hi Terry, I enjoyed your last article, especially since it had a direct link to your Outlook problems section. Unfortunately, it did not contain an answer to my problem. The problem is that outlook 2007 does not actually send any email. It receives just fine, allows me to compose an outgoing [...]

Links In Emails Won’t Work

Marilyn Stenning wrote recently to ask how to get links in her emails to work. Her email program kept giving an error message when she clicks on a link in an email. Whenever I click on a link in any email a message now appears: "This operation has been canceled due to restrictions in effect [...]