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Terry's Computer Tips Newsletter
August 29, 2010

Terry's Computer Tips Newsletter
http://www.terryscomputertips.com
A computer tips newsletter for users of PC's.

Volume 6, Number 11 — Sunday, August 29, 2010

IN THIS ON-LINE ISSUE:

   1.   Reducing Frustration by Changing the Windows 7 User Access Control Settings
   2.   A Look at Acronis True Image Home 2011 | Acronis True Image Home 2011 Review
   3.   Sorting the Windows 7 All Programs Menu — and Organizing it, too
   4.   My Computer Security Software Recommendations

Welcome to the on-line edition of my Terry's Computer Tips newsletter. Its articles are not in my weekly email issue — and the email articles aren't in the online issue.

My free emailed newsletter is sent weekly to individuals who have subscribed to it. The email articles aren't in the online issue; you have to read both to get all the articles.
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1.  Reducing Frustration by Changing the Windows 7 User Access Control Settings

I wish there were a few more settings options in the Windows 7 User Access Control (UAC) Settings dialog box.

Some programs, especially utility programs, trigger the UAC warning every time I start them manually, but not if started as a Windows Service or started by the Windows scheduler or Windows startup routines.

For example, WinPatrol starts every time that I start Windows. It does not trigger any warnings, either. However, when I start WinPatrol manually, it triggers the UAC warning. At that point, I'm not even making any changes to the settings — but the program has the capability to make those changes.

Therefore, Windows 7's User Access Control greys the screen and gives me a UAC dialog box warning that the program is getting ready to make changes to the system, and asking for my permission for it to do so.

Similarly, GSiteCrawler (the program I use to crawl my site to make the site map for Google, Yahoo! and Bing) triggers the UAC warning, as does Acronis True Image. None of these do when they start on a schedule, just if I start them manually.

The lowest UAC setting basically says "don't bother me." That takes away all the protection that you might have from UAC. It's entire purpose is to bother you when something wants to make a change to your computer.


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The second lowest setting tells Windows 7 to warn me if a program tries to make a change, but not when I make changes to Windows 7 settings (via one of the options I select).


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The highest setting says to warn me of everything — any time anything wants to make a change, including if I chose to make the change.

This is the problem that drove people batty with Windows Vista, especially when the program would as one of the "are you sure you want to change this?" questions, and then Windows Vista would trigger its UAC alert to ask for another confirmation.


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The option I selected was the next-to-highest User Access Control warning setting.

I get warned if a program tries to make a change to the Windows 7 settings. However, if I make a change, Windows 7 won't bother me to confirm that I really wanted to do that.


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2.  A Look at Acronis True Image Home 2011 | Acronis True Image Home 2011 Review

Product: AAcronis True Image Home 2011
Class: Hard Drive & Partition Backup Program
License: Commercial product. Free trial. Upgrade pricing (from earlier versions) available.
Operating Systems: Windows XP Home (x32 only, with SP3), Windoww XP Professional x32 and x64 (both with SP2), Windows Vista SP2 (all editions), Windows 7 (all editions)
Version Reviewed: v2011

I was impressed. Acronis True Image Home 2011 was released on Tuesday this week. I bought a copy on Wednesday for my desktop, and so I could do the review. On Thursday, I bought three more licenses — for my notebook, my other desktop and my wife's computer. Yep, I liked it...

Installation was simple, but followed the usual requirements of utilities. Uninstall the old version first, mandatory reboot, install the new version, and the mandatory reboot after installation.

Tech Tip
In the old Windows 98 days, you had to reboot after installing almost any kind of program. That's because Windows only read (loaded) the values from the Windows Registry into memory as part of the Windows boot (startup) process.

Since Windows XP, however, the Windows reads the registry whenever it needs to. Now, the reason for mandatory reboots, which mainly occur with utility-type programs, is that portions of programs that Windows has loaded as drivers or services can not be uninstalled except when Windows is shut down. Another reason is that programs that run as Windows Services generally are loaded when Windows starts.

So, in the uninstall process, files needing to be deleted get flagged as "to be deleted" and then Windows handles the deletion in the early part of the next start-up cycle.

After installing the new utility program, the reboot does any replacements of files that are necessary, and then the starts up any newly-installed Windows Services.

From the very beginning, I liked the new version. The previous version changed the user interface in a way that made it less intuitive for me. The new version is a lot more simple and easier to figure out.

The initial startup screen doesn't really do anything, except act as an introduction and route you to some functions you can get to via other routes. Fortunately, there's a checkbox at the lower left, which lets you bypass this startup screen.


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The next image is the "main screen" in Acronis True Image 2011. It has a much cleaner feel than the 2010 version. It's also easier to use.


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Before we click on the Disk and Partition Backup link, let's click on Tools & Utilities, and take a look at the many functions available there.


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First, and most important, I've pointed out the Rescue Media Builder. After all, we're backing up our hard drive by making image files. We can restore entire partitions, the entire hard drive, folders and their contents, or just individual files. Each of those, with the exception of restoring the C: partition and the entire hard drive, can be accomplished with the original Acronis True Image Home installation on our computer.

But, what happens if the hard drive dies? Remember, there are two types of hard drives...

That's when we need to replace the hard drive. We'll boot the CDROM that we make using the Rescue Media Builder, in order to run the Acronis True Image Home installation on that CDROM. That will let us restore from our backup onto the new hard drive.

Other neat features of the Tools & Utilities menu are the Acronis Drive Cleaner (wipe everything from the selected hard drive), the File Shredder (delete individual files and folders), and System Cleanup (which was the real surprise).


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System Cleanup provides the ability to easily delete many of the old files that take up hard drive space (e.g., files in the Recycle Bin and temporary files). It also lets us clear some of the personal history that Windows stores about our activities.


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Of course, Windows is storing this information to make our subsequent activities easier. For example, saving User Credentials may prevent you from having to log into a site or network. The Recently Used Documents List enables us to open a recently used file without remembering quite where we stored it (ever had that problem?).

The System Clean-up options let fine-tune how Acronis True Image's System Clean-up works.


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Now, I'm back to the main menu and ready to let Acronis True Image Home 2011 back up up my system drive. In my case, since I split my hard drive into two partitions, Windows 7 Ultimate created another 100MB partition that it uses for its booting information.

This is the first partition we see below ("System Reserved").

ATIH has automatically selected the System Reserved partition and the Local Disk (C:) partition (I didn't give this partition a name, so it's labeled Local Disk).

Since I didn't select the Data (D:) partition, ATIH has defaulted the destination to D:\My backups (it created this directory, too).

Before I start the backup, I want to change the Destination, the Schedule, the Backup Scheme, and the Backup Name. I also want to tweak the Disk Backup Options, as I've indicated below.


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First, I clicked on the Turn on link to open the schedule. That way, I can have this backup occur automatically in the future, rather than just being a one-time event.

The Daily option is the default — backing up every day. That's a good idea, but not my choice since I'm using Karen's Replicator to back up my changed data files every night, and since I'm storing my data files (including My Documents, etc.) on my D: drive.

Tech Tip
I'll also set up a scheduled ATIH job to back up my Data partition, even though I'm using Karen's Replicator to get the daily file changes. For large scale restores, ATIH is a easier to use and a lot faster.

In order to set my backup schedule for specific days , the Weekly option is the one I needed. The default was today's day-of-the-week. To add another day, or to remove a day from the schedule, just click the day name, e.g. Mon to add Monday to the schedule.

Note also the Advanced Settings dropdown. This shows the options to wake up the computer to run a backup and to run a missed backup (i.e., the computer was turned off) when the system is restarted. Both of these were selected by default.


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Next, I changed the Backup Scheme. The default was interesting, but I wanted to set up a custom backup schedule.

In my schedule, the system will create incremental backups when run, except the first will be a full backup (incremental backup will always create a full backup if there's not a full backup with that backup name. Then, every 15 incremental backups (roughly once a month), it will create a full backup.


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I also changed the Destination option. I'm backing up to a directoy on the computer Dadstoy, which is on my home network.

Finally, I set the Backup Name that I wanted to use. Although it's not shown on this screen, I selected the option to add the date and time to the backup's file name.

Now, I'm back at the main Disk Backup page, with all the settings modified the way I want them to be.

So, it's time to click the Back Up Now button.


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Now, after the backup is complete, we're back to the main screen of Acronis True Image Home 2011.

Notice that it shows the backup is complete (it shows "Updated: Today at 4:33PM"). At this point, I can open the backup file and see what's in it, by using the Explore and recover link.


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After we click on the Explore and recover link, we get a display where we see tabs for Disks and Partitions and for Files and Folders.

Notice that I can open the C: drive and see individual files and folders. If I want to restore any particular files or folders, I need to put a checkmark beside its listing. Interestingly, ATIH identified C: correctly, but it has a drive it calls D:, which is the hidden, bootable system partition that Windows set up. The 2010 version did this, too.

I wonder what it would call the bootable system partition, if I had asked ATIH to back up my D: partition also. I think that it would have used E: for the system partition.


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Finally, we take a look at the backup log. I had a little trouble finding the log. If there's a problem, the log is available directly from the main menu.

If all went well, it's available via the Help menu, which in true Windows 7 style, is a question mark with a circle around it.


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Tech Tip
Note regarding RAID support:

The Acronis web site says that Acronis True Image Home 2011 supports hardware-based RAID, and that hardware controllers are supported in Windows (if Windows supports them) and that most hardware-based RAID controllers are supported by the Acronis Bootable Media (the restore boot CD). Software-based RAID is supported only if the Plus Pack is purchased and installed, and software-based RAID 5 and RAID 1 (Mirrored) are not supported even with the Plus Pack.

I do not use either hardware-based or software-based RAID (Windows Dynamic Disks, GPT volumes, etc.), so I can not confirm RAID support. Since I don't use RAID, so that's not an issue for me.

The Bottom Line: I'm happy with the new version, Acronis True Image Home 2011 — enough that I upgraded three more licenses after upgrading the first.

It's easier to use, less issues, and, based on the What's New screen, has a bunch of new helpful features. I need to spend more time with the program to try them out.

If you'd like to try or buy Acronis True Image Home 2011, please use my Affiliate Links:

 

 

3.  Sorting the Windows 7 All Programs Menu — and Organizing it, too

Subscriber Scott Wong wrote to ask about a problem with the Windows 7 All Programs menu-list.

Hi Terry,

I'm running Win7 and one of the things I find annoying is when you have to go to the program menu window and search from top to bottom on what I consider a unorganized list.

How to I setup the list in alphabetical order?

I wrote back to Scott, saying that I did not clearly understand what he meant by the "program menu window."

Do he mean the menu resulting from clicks on Start " All Programs? Or, what?

Many thanks for the quick response.

Yes, the start, program window is what I'm talking about. My list starts out with Adobe programs, extends alphabetically and then starts again with another longer alphabetical list beginning with Adobe programs not listed at the top. Talk about annoying...

Scott

You can reorder them manually - just left-click and drag to the desired position.

You can also insert folders to make the mess a whole lot more organized, e.g. a folder for Utilities that might include your antivirus, firewall, anti-spam, defrag, windows registry cleaners and other utilities. I usually put Adobe Reader and Quicktime in there, too.

You can also solve it by setting a checkmark in the Taskbar and Start Menu Properties dialog box.

You can find the Taskbar and Start Menu Properties by right-clicking on the Start Button (the Windows orb that is no longer labeled "Start") and selecting Properties from the context menu that pops up.

Click on the Start Menu tab in the Taskbar and Start Menu Properties dialog box.


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Now, click on the Customize... button.

In the resulting dialog box, scroll down to find the entry for Sort All Programs menu by name.

Put a checkmark in the box beside Sort All Programs menu by name annd then click the OK button.


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4.  My Computer Security Software Recommendations

I review my security software recommendations and update them for each weekly newsletter issue, if I think they need to change.

My Philosophy: Many people want to pick their most economical solution and prefer an all-in-one anti-virus, anti-spyware and firewall solution. In concept, that's a great idea. In actual practice, I don' think that this type of package is likely to be the best in all the protection categories you need.

Other people want to pick the best of each type program. I'm one of the these folks.

My choice of software that I am willing to recommend is driven by my search for software for me to use. I only recommend programs that I like and that I use. I will sometimes suggest alternatives to my recommendations, but I clearly note if I no longer use them.

Anti-Virus

I'm often asked about several other popular anti-virus or anti-virus combination packages. Yes, I realize that they are not in my recommendation list. "Enough said..."

From 2003 through mid-2008, my personal choice was ESET's small, fast NOD32 anti-virus program, which offers a FREE 30-day evaluation license. I still consider NOD32 to be one of the best in anti-virus protection — and it continues to get recognition and awards. Unlike some of its competitors, ESET offers multiple-year licenses also, and includes program updates in the multiple-year license.

Then, I changed from my long-time choices NOD32 (antivirus) and Sunbelt's CounterSpy (antispyware) to Sunbelt's VIPRE Antivirus + Antispyware.

I found that VIPRE puts even less load on my computer than the speedy combination of NOD32 and CounterSpy. I've also been impressed with the way its "deep scan" has found and eliminated risks that were stored in zip files, which is one of the latest malware email tricks. Sunbelt Software offers multi-year licenses and home site licenses on its software, both of which include program updates as well as signature updates.

Sunbelt has recently released version 4 of VIPRE Antivirus (they dropped the "+ Antispyware" from the name, although the functions are there) and, more importantly, they released VIPRE Antivirus Premium, which integrates their new firewall software into the package. Sunbelt offers 30-day free trials of VIPRE Antivirus and VIPRE Antivirus Premium.

My anti-virus and anti-spyware choice for my computers and those of my family's computers is VIPRE Antivirus Premium

I'm often asked for alternatives to the programs that I recommend, especially by people who want to buy one package (a "suite") to do everything.

As a result, I tried a couple security suites to pick a suite that I would be willing to use, in order to have something I can recommend. ESET Smart Security 4 is my recommended suite alternative. Smart Security 4 has gotten great ratings and includes antivirus and antispyware, both from their current NOD32 v4 version, and antispam and firewall. I no longer use it and have returned to Sunbelt's VIPRE Antivirus Premium, but for a suite choice, that's what I would use.

Tech Tip
Many antivirus programs will offer you an anti-virus signature subscription renewal when your subscription renews. I strongly recommend against this option — buy the full program or make sure you get program updates with the subscription renewal. Both NOD32 and VIPRE purchases include both program updates/upgrades AND antivirus signature updates.

Vendors routinely improve the capabilities and speed of the programs, too. If you update only the signatures, you miss any program improvements.

Related articles:

Firewall Software

While the Windows XP firewall is much better than no firewall at all, but don't count on the Windows XP firewall to meet your needs.

You need a two-way firewall, which the Windows XP firewall is not!. Microsoft woke up and supplied a two-way firewall with Windows Vista. However, Microsoft built in pre-authorization for many programs. Windows 7's firewall is also two-way, and again has pre-cleared many programs to communicate outbound to the Internet — some to go where you want to go, and some to "call home."

The Windows XP firewall does not control outbound communications originating from your computer — and you should want to have control if adware/trojans/spyware or even commercial products want to talk to the Internet. Whether they are calling home or spewing spam, you want to be able to control your computer.

Do you want Windows Media Player to call home every time you play something? It does! Do you use the Search function in Windows Explorer to find things on your hard drive? Did you know that every time you search, Windows Explorer talks to Microsoft?

I didn't know that when I ran ZoneAlarm, but the Sunbelt Personal Firewall flagged that to me, and I can stop it or allow it to happen. Many other programs try to call home when you run them, too.

I'm using the firewall that's part of Sunbelt's VIPRE Antivirus Premium package. If you don't want to use the full package, then I recommend my previous choice for a firewall program, the Sunbelt Personal Firewall.

You can try the full-featured "paid version" of Sunbelt Personal Firewall free for 30 days — after that, you can register it or, if you're using it on a home non-business computer, you can let it revert to the free, lesser-function license.
Tip: Be sure to read my review of SPF for the settings I recommend.

At this time, the Sunbelt Personal Firewall works with Windows 2000, Windows XP and Windows Vista, in 32-bit versions only. I expect the new version of Sunbelt Personal Firewall to be available for 64-bit computers in April 2010, including Windows 7 support.

Sunbelt Personal Firewall is regularly $19.95 (with discounts for multiple computers and/or multiple years!) for a non-expiring license for the program and includes one year of their updates subscription. A unlimited Home Site License is $39.95 for a year.

Related articles:

Anti-Spyware / Anti-Adware Software

CounterSpy, from Sunbelt Software, has received many kudos from the computer press for its always-running and periodic full system scans. It has been my personal choice for my PC's and my family's PC's.

Sunbelt's CounterSpy v2.5, both improved CounterSpy's performance against malware and reduced its impact on system resources and responsiveness when its scanning.

Sunbelt continues to release updated program versions — the current version is v3.1 — and there's an even newer version about to be released. Nicely, Sunbelt do NOT install the updated programs automatically. You have to use the Update process in the program, which means that you'll know that something significant has changed.

I changed from my long-time programs NOD32 (antivirus) and CounterSpy (antispyware) to Sunbelt's VIPRE Antivirus + Antispyware.

I've found that VIPRE puts even less load on my computer than the speedy combination of NOD32 and CounterSpy. My computer seems to have much more pep and power than it had previously. I've also been impressed with the way its "deep scan" has found and eliminated risks that were stored in zip files, which is one of the latest malware email tricks.

Related articles:

Anti-spam Software

In today's Internet world, the question is not "if" you will get spam, but "how much will you get?"

I use and recommend POPFile as my first choice for handling spam. POPFile sits on your computer, between your email program and your ISP mailbox, and handles emial as it downloads.

POPFile uses a different approach to handle spam than some other programs do — it does nothing to reduce spam. It is designed as an email classification tool — you train it to recognize spam and any other type of email that you want to classify. These classifications can help you sort your emails into appropriate folders in your email program.

Sunbelt Software, who makes the anti-spyware program CounterSpy (which I use and recommend) and the firewall that I use and recommend (Sunbelt Personal Firewall) also has a well-regarded, award-winning anti-spam program called iHateSpam for Outlook and Outlook Express. Since I don't use Outlook or Outlook Express for email, I haven't tried iHateSpam.

Mailwasher Pro would be my first choice to handle spam before it ever gets into your computer's Inbox. Mailwasher Pro uses on-line Realtime Black Lists mail servers sending spam recently, "training" by you of what you think is spam, and your own "friends" and "blacklist" lists. Note: I found that PopFile generally meets my needs and stopped using Mailwasher Pro, even though PopFile works AFTER the emails have been downloaded. If I used a dialup connection, I would be more interested in Mailwasher Pro.

Mailwasher Pro can even bounce spam messages, as if your email address was not valid, although the usefulness and appropriateness of this is questionable. There is a free version called "Mailwasher," but it omits the functions that I consider critical for this purpose -- such as safely previewing the emails safely before they ever get to your email inbox.

Related articles:

System Control

I've written about WinPatrol a number of times and have used WinPatrol Plus for years. With free and paid options, I always put WinPatrol on my computers. WinPatrol monitors your computer for installation of auto-running programs, for changes to certain system settings, allows you to control auto-starting programs, to delay auto-starting programs, and many more functions.

I recommend the paid version WinPatrol Plus, which adds a few more functions and, more importantly, includes access to BillP's database of program information. However, if you don't get the paid version, be sure to get WinPatrol.

Related articles:

Backup Software

When we think of security software, we usually think of antivirus, firewall, antispyware and antispam software. But, what other kind of software is security software? Backup software, of course.

We need to make backup copies of our important data. That data may be financial, such as your checkbook in Quicken, or your spreadsheet tracking your investmants. Or, it may be personal, non-financial data such as digital family photos.

What if your hard drive won't start one day? What will you lose? What if your computer is stolen (let's ignore, for now, whether you should encrypt data on your hard drive to protect it from others — let's just think about the inconvenience and loss to us!)?

There are two basic types of backups you should do.

You need to regularly back up your individual data files to another computer, to an external hard drive, or even to an online repository (but realize, if you have to rebuild the data on your computer, it may have to be downloaded for days and days). An external hard drive is the best choice if you don't have a home network where you could copy to another computer.

If you have a home network, use Karen's Replicator (free for personal, non-business use) to back up the files that change. I have it scheduled to copy my data files every evening from my notebook to another computer at my home. You should also get an external hard drive (or two, so you can alternate them) and make occasional backup copies to it. Preferably store it at a relative's house or your safe deposit box.

If you don't have a home network, get an external hard drive (or two, so you can alternate them) and make regularly scheduled backup copies to it. Use Karen's Replicator (free for personal, non-business use) to back up the files that change to your external drive. Preferably, store one external drive at a relative's house or your safe deposit box, so that if the worst happens, you haven't lost irreplaceable photos and other information.

The other type of backup is an image backup. This gives the ultimate in quick restore capability. Just plug in the external drive, boot the cdrom, and restore the image back to your hard drive. I use Acronis True Image Home 2011 (they also have discounts for upgrades)to make backups across my network every three days. Once a month, I make a full backup image. Every three days, it makes an incremental backup — copying only those files that have changed.

Acronis True Image Home, as of version 2009, allows you to recover individual files and folders from the image files, so you don't have to restore everything. The nice thing about making my backup across the network is that I can restore individual files across the network from those images. Sometimes that's the easiest thing to do, especially when the brain takes a little nap... <grin>

Why use both Replicator and Acronis True Image Home, if we can restore individual files from both? Replicator will always have the latest version it backed up — but not any earlier ones, and it can be run daily or even hourly without taking up much more drive space (backups are replaced when changed, rather than storing additional copies). With Acronis True Image, we can have multiple versions of the files to choose among. We can restore one that's months old, if we like, not just the latest version.

Acronis True Image 2010

Cable/DSL Router

If you have a cable modem or a DSL modem, you need to have another layer of inexpensive protection between you and the Internet. A cable/DSL router isolates your computer from direct connection to the Internet. Your computer can easily request your email, web pages, etc. through the router. The responses come back to the router and are smoothly routed to your computer. But, someone on the Internet side of the router can not initiate a connection to your computer — they can only respond to your request.

Even if you only have one computer to connect to your cable or DSL modem, I recommend that you purchase and use a cable/DSL router because of the protection it can give you against attempts to attack through some flaws in Windows itself.

A router isolates your local network, whether it is only one computer or several, from the Internet by actually making it a separate network. The router gets the "public" IP address and handles all your outbound communications and the responses to them. But, it blocks computers on the Internet side from being able to initiate communications with your computer! This will prevent you from falling prey to many worms that try to attack security holes in Windows itself.

For a wireless router, I have chosen the Cisco-Linksys E3000 High-Performance Wireless-N Router . I've paired that with a couple Cisco-Linksys High-Performance Wireless-N USB 2.0 Adapters. Actually, I bought two of the refurbished ones.

If you don't want wireless, I recommend the Linksys BEFSR41 wired router, which was my old choice. Either way, based on my experience, I recommend Linksys routers for price, reliability and Linksys' habit of releasing updated firmware for their products.

See these related articles:

 

Volume 6, Number 11 — Sunday, August 29, 2010

Copyright © 2010 Terry A. Stockdale.  All rights reserved.


 

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