Terry's Computer Tips Newsletter
January 24, 2010
Terry's Computer Tips Newsletter
http://www.terryscomputertips.com
A computer tips newsletter for users of PC's.
Volume 5, Number 33 — Sunday, January 24, 2010
IN THIS ON-LINE ISSUE:
1. Firefox Hesitates Occasionally When Links Are Clicked
2. The Lighter Side of Technology
3. Handling Windows Update Options in Windows 7
4. Where are the Macros?
5. My Computer Security Software Recommendations
My emailed newsletter is sent weekly to individuals who have subscribed to it. While mainly an announcement of the latest online nenwsletter, it also has different, additional content — not the articles in the online issue. Click here to subscribe. It's free!
Welcome to the on-line edition of my Terry's Computer Tips newsletter. Its articles are not in the email issue — and the email articles aren't in the online issue — subscribe to my email newsletter so you can read both.
Advertisements | ||||||
| ||||||
1. Firefox Hesitates Occasionally When Links Are Clicked
Terry,
Since upgrading to Firefox 3.5.7 (or it appears to have happened then because I cannot remember anything else I did ) I have been experiencing a problem. After using it for a while and usually with 3 or more tabs open Firefox appears to stall. I may click on a link and then wait and wait and wait...... If I am patient enough my link will connect. While in this state any other links I click on other tabs seem to also be stalled. Suddenly all the links will go through.
We are not talking seconds of delay, sometimes over 5 minutes.
If I run Microsoft Sysinternals Process Explorer during one of these events, Firefox appears to be running normally, except it isn't drawing much resources. None of the resources like memory or I/O appear to be taxed above normal. It appears to be just "idling along" like I have not made any requests to find new pages. Suddenly it will burst into activity. That is when all the stalled pages are suddenly updated.
I am scratching my head as to what is causing this frustrating condition. I thought it might be just the web but I have run I.E.8 in parallel and it updates normally. My conclusion is the problem is with Firefox. If I shutdown/restart Firefox I am good to go for awhile.
One site that I avoid right now is igoogle as it appeared to initiate the problem. But, that may not be true since I still have the problem (though not as much) since I stopped having my igoogle page up constantly.
I am not a fan of I.E. I would really like to resolve this Firefox issue. My search of the web has not turned up anything that seems to match my experience.
Any suggestions?
Waiting for the new Firefox 3.6,
Tom
OS: Vista SP3 64
System: Acer Aspire 6930
memory: 2GB
I wrote back to Tom to tell him that that I'm not having this problem and had not seen it. But, I had some suggestions for things to try:
- Disable all your Firefox add-in's. Then, add them back gradually. Especially be wary of any that use JavaScript. I thought this was resolved in the latest release, but some of the recent releases had Firefox having trouble with Javascript. However, I think that was CPU use spiking.
- it may be "garbage cleanup" — either Firefox's or Windows' routines. Basically, this is where a program or the operating system defragments the memory to get all the unused memory together. Memory fragmentation is just like disk fragmentation, and results from temporary memory assignments and that was memory assigned to programs that you have subsequently closed. It gets cleaned up when you reboot, but sometimes Windows just stops doing anything else until it cleans up the memory space.
- reboot occasionally. That solves a world of Windows problems.
- reboot. But, don't start doing anything. Wait. Then, when windows completes startup — as in the hard drive light goes out and stays out — reboot again. This gives Windows a chance to remember the "clean" system.
If the problem is memory fragmentation, one relatively easy fix is to add additional memory, if your computer can handle more. You can check the memory specifications and available memory using the online Crucial Memory Advisor™ or downloadable Crucial System Scanner tools from Crucial Technology
2. The Lighter Side of Technology
This week's Terry's Computer Tips technology cartoon from www.ineedacartoon.com .

3. Handling Windows Update Options in Windows 7
Microsoft has given us some more obvious choices in Windows Update within Windows 7. First the main Windows Update screen is more friendly and informative.
Many people have Windows Update set to automatically install "Important Updates" since that's the default setting set by Microsoft. If we have updates set for automatic, why would we even need to run the Windows Update program?
Windows Update doesn't install all available updates. You may not want all of them, either. But, the main reason is that Windows Update has some configuration options that give you more control.
We get to the Windows Update program in the usual manner: Start > All Programs > Windows Update.
As you can see above, the first thing we find is that Windows Update shows us very prominently that it has an important update and two optional updates available to be installed.
First, let's look to see what the Important Update is. Oh, it's the Office Genuine Advantage Notifications update. I'm not going to install it. In fact, I'm going to hide it so that it doesn't show up any more (but, if Microsoft changes the program again, the new version will be presented for installation — the Hide function only hides that particular release).
Now, let's take care of hiding this update that I don't want.
I'm going to right-click on the update itself (notice that the update is not checked — it's not selected and that checking it would start the download of it). The right-click hightlighted the update in blue, and gave me a small popup context menu with two options: Copy Details and Hide Update.
I clicked on Hide Update, but nothing apparently happened. However, when I clicked elsewhere on the dialog box, it removed the highlighting on that update, and I saw that it was now in a faint gray font. Right-clicking again showed me the option to Restore Update.
The final step here is to click OK or Cancel, or the back arrow or breadcrumb list, to move from that window. We don't have to click OK for the change to be remmembered. Note that one of the dialog box's options is to "Restore hidden updates."
Next, I checked the two "Optional Updates" that were available. These two were Office Live Add-in 1.4 and Windows Live Essentials.
At this point, I'm not interested in either of these, so I also hid these updates.
![]() |
VIPRE Antivirus Premium— the New Release!
|
Special discount Coupon Code for Terry\'s Computer Tips readers...
Use coupon code VIPRESAP to save $5 on VIPRE Antivirus + Antispyware
4. Where are the Macros?
Subscriber Gil recently asked:
I know how to create a macro in various programs like MS Office, Word, Excel, etc.
BUT
I do not know how to create a macro on the internet? If you know how to... then will you help me please? I'd appreciate a simple explanation on how to create one and maybe a simple example.
Thanks,
Gil
I wrote back to Gil to explain that I did not understand what he was trying to do. MS Office, Word, and Excel are programs that allow the user to create macros.
The Internet is a world-wide network of computers — it's not a program.
The concept of a "macro on the Internet" does not make sense.
I wanted to know if he was thinking about a macro to use with his web browser, which lets you visit web sites? Web sites are only one thing that's available on the Internet, but you get to them with programs called web browsers. Examples include Internet Explorer, Firefox and Opera.
Much of the data that flows over the Internet (remember, it's a network of computers, not a specific program or set of programs) are data files for one type of program or another.
Let me clarify this..."the concept of a "macro on the Internet" does not make sense."
Yes, I am thinking about a macro to use on my web browser, which lets me visit web sites. Often on these websites if you want to find out more about them, they have you press a button that asks for my email address or mailing address, etc. That's what I'd like a macro for to easily give them the information they ask for with a macro. My web browser is Internet Explorer 7.
Now, could you help me?
Thank you Terry.
Gil
I wrote again to Gil to explain that the problem is that the program generally has to be programmed to allow for macros to be used.
Windows 3.1 and Windows 95 (I think) had a built-in keystroke recorder that could be used for macros. However, Microsoft took that function out several versions ago.
There's not a Microsoft program to add macros to IE or anything else that was not written to support macros, although some programs like Microsoft Office include macro capabilities within them. However, if you do a Google search for
using macros in internet explorer
you'll get several options.
I haven't used any of these (I use Firefox, not Internet Explorer) so I can not recommend any nor can I say that any particular ones are safe to use. Try at your own risk.
I also suggested that, if he is going to use Internet Explorer, he should at least upgrade to Internet Explorer 8 for its security improvements over IE7.
Gil wrote back to say:
Terry, thank you very much for helping me put this macro issue to rest. I subscribe to and enjoy your newsletter with computer tips. Keep up your good work. Gil
5. My Computer Security Software Recommendations
I review my security software recommendations and update them for each weekly newsletter issue, if I think they need to change.
My Philosophy: Many people want to pick their most economical solution and prefer an all-in-one anti-virus, anti-spyware and firewall solution. In concept, that's a great idea. In actual practice, I don' think that this type of package is likely to be the best in all the protection categories you need.
Other people want to pick the best of each type program. I'm one of the these folks.
My choice of software that I am willing to recommend is driven by my search for software for me to use. I only recommend programs that I like and that I use. I will sometimes suggest alternatives to my recommendations, but I clearly note if I no longer use them.
Anti-Virus
I'm often asked about several other popular anti-virus or anti-virus combination packages. Yes, I realize that they are not in my recommendation list. "Enough said..."
From 2003 through mid-2008, my personal choice was ESET's small, fast NOD32 anti-virus program, which offers a FREE 30-day evaluation license. I still consider NOD32 to be one of the best in anti-virus protection — and it continues to get recognition and awards. Unlike some of its competitors, ESET offers multiple-year licenses also, and includes program updates in the multiple-year license.
However, I've changed from my long-time choices NOD32 (antivirus) and Sunbelt's CounterSpy (antispyware) to Sunbelt's new VIPRE Antivirus + Antispyware.
I've found that VIPRE puts even less load on my computer than the speedy combination of NOD32 and CounterSpy. I've also been impressed with the way its "deep scan" has found and eliminated risks that were stored in zip files, which is one of the latest malware email tricks. Sunbelt Software offers multi-year licenses and home site licenses on its software, both of which include program updates as well as signature updates.
My anti-virus and anti-spyware choice for my computers and those of my family's computers is VIPRE Antivirus + Antispyware
I'm often asked for alternatives to the programs that I recommend, especially by people who want to buy one package (a "suite") to do everything.
As a result, I tried a couple security suites in the last few months to pick a suite to recommend. ESET Smart Security 4 is my recommended suite alternative. Smart Security 4 has gotten great ratings and includes antivirus and antispyware, both from their current NOD32 v4 version, and antispam and firewall. I no longer use it and have returned to Sunbelt's VIPRE, but for a suite choice, that's what I would use.
Tech Tip
Many antivirus programs will offer you an anti-virus signature subscription renewal when your subscription renews. I strongly recommend against this option — buy the full program or make sure you get program updates with the subscription renewal. Both NOD32 and VIPRE purchases include both program updates/upgrades AND antivirus signature updates.
Vendors routinely improve the capabilities and speed of the programs, too. If you update only the signatures, you miss any program improvements.
Related articles:
- VIPRE Antivirus + Antispyware Review
- A Look at ESET Smart Security 4
- Anti-Virus Programs and Online Scanners
- Free Online Antivirus Scan
- NOD32 Anti-Virus Review - A Look at NOD32
Firewall Software
While the Windows XP firewall is much better than no firewall at all, but don't count on the Windows XP firewall to meet your needs.
You need a two-way firewall, which the Windows XP firewall is not!. Microsoft woke up and supplied a two-way firewall with Windows Vista. However, Microsoft built in pre-authorization for many programs. Windows 7's firewall is also two-way, and again has pre-cleared many programs to communicate outbound to the Internet — some to go where you want to go, and some to "call home."
The Windows XP firewall does not control outbound communications originating from your computer — and you should want to have control if adware/trojans/spyware or even commercial products want to talk to the Internet. Whether they are calling home or spewing spam, you want to be able to control your computer.
Do you want Windows Media Player to call home every time you play something? It does! Do you use the Search function in Windows Explorer to find things on your hard drive? Did you know that every time you search, Windows Explorer talks to Microsoft?
I didn't know that when I ran ZoneAlarm, but the Sunbelt Personal Firewall flagged that to me, and I can stop it or allow it to happen. Many other programs try to call home when you run them, too.
I recommend my choice for a firewall program, which is Sunbelt Personal Firewall.
You can try the full-featured "paid version" of Sunbelt Personal Firewall free for 30 days — after that, you can register it or, if you're using it on a home non-business computer, you can let it revert to the free, lesser-function license.
Tip: Be sure to read my review of SPF for the settings I recommend.
At this time, the Sunbelt Personal Firewall works with Windows 2000, Windows XP and Windows Vista, in 32-bit versions only. Recently, Sunbelt announced that SPF should be available for 64-bit computers in the first quarter of 2010, including Windows 7 support. I can't wait.
Sunbelt Personal Firewall is regularly $19.95 (with discounts for multiple computers and/or multiple years!) for a non-expiring license for the program and includes one year of their updates subscription. A unlimited Home Site License is $39.95 for a year.
Related articles:
Anti-Spyware / Anti-Adware Software
CounterSpy, from Sunbelt Software, has received many kudos from the computer press for its always-running and periodic full system scans. It has been my personal choice for my PC's and my family's PC's.
Sunbelt's CounterSpy v2.5, both improved CounterSpy's performance against malware and reduced its impact on system resources and responsiveness when its scanning.
Sunbelt continues to release updated program versions — the current version is v3.1 — and there's an even newer version about to be released. Nicely, Sunbelt do NOT install the updated programs automatically. You have to use the Update process in the program, which means that you'll know that something significant has changed.
I changed from my long-time programs NOD32 (antivirus) and CounterSpy (antispyware) to Sunbelt's VIPRE Antivirus + Antispyware.
I've found that VIPRE puts even less load on my computer than the speedy combination of NOD32 and CounterSpy. My computer seems to have much more pep and power than it had previously. I've also been impressed with the way its "deep scan" has found and eliminated risks that were stored in zip files, which is one of the latest malware email tricks.
Related articles:
Anti-spam Software
In today's Internet world, the question is not "if" you will get spam, but "how much will you get?"
I use and recommend POPFile as my first choice for handling spam. POPFile sits on your computer, between your email program and your ISP mailbox, and handles emial as it downloads.
POPFile uses a different approach to handle spam than some other programs do — it does nothing to reduce spam. It is designed as an email classification tool — you train it to recognize spam and any other type of email that you want to classify. These classifications can help you sort your emails into appropriate folders in your email program.
Sunbelt Software, who makes the anti-spyware program CounterSpy (which I use and recommend) and the firewall that I use and recommend (Sunbelt Personal Firewall) also has a well-regarded, award-winning anti-spam program called iHateSpam for Outlook and Outlook Express. Since I don't use Outlook or Outlook Express for email, I haven't tried iHateSpam.
Mailwasher Pro would be my first choice to handle spam before it ever gets into your computer's Inbox. Mailwasher Pro uses on-line Realtime Black Lists mail servers sending spam recently, "training" by you of what you think is spam, and your own "friends" and "blacklist" lists. Note: I found that PopFile generally meets my needs and stopped using Mailwasher Pro, even though PopFile works AFTER the emails have been downloaded. If I used a dialup connection, I would be more interested in Mailwasher Pro.
Mailwasher Pro can even bounce spam messages, as if your email address was not valid, although the usefulness and appropriateness of this is questionable. There is a free version called "Mailwasher," but it omits the functions that I consider critical for this purpose -- such as safely previewing the emails safely before they ever get to your email inbox.
Related articles:
Backup Software
When we think of security software, we usually think of antivirus, firewall, antispyware and antispam software. But, what other kind of software is security software? Backup software, of course.
We need to make backup copies of our important data. That data may be financial, such as your checkbook in Quicken, or your spreadsheet tracking your investmants. Or, it may be personal, non-financial data such as digital family photos.
What if your hard drive won't start one day? What will you lose? What if your computer is stolen (let's ignore, for now, whether you should encrypt data on your hard drive to protect it from others — let's just think about the inconvenience and loss to us!)?
There are two basic types of backups you should do.
You need to regularly back up your individual data files to another computer, to an external hard drive, or even to an online repository (but realize, if you have to rebuild the data on your computer, it may have to be downloaded for days and days). An external hard drive is the best choice if you don't have a home network where you could copy to another computer.
If you have a home network, use Karen's Replicator (free for personal, non-business use) to back up the files that change. I have it scheduled to copy my data files every evening from my notebook to another computer at my home. You should also get an external hard drive (or two, so you can alternate them) and make occasional backup copies to it. Preferably store it at a relative's house or your safe deposit box.
If you don't have a home network, get an external hard drive (or two, so you can alternate them) and make regularly scheduled backup copies to it. Use Karen's Replicator (free for personal, non-business use) to back up the files that change to your external drive. Preferably, store one external drive at a relative's house or your safe deposit box, so that if the worst happens, you haven't lost irreplaceable photos and other information.
The other type of backup is an image backup. This gives the ultimate in quick restore capability. Just plug in the external drive, boot the cdrom, and restore the image back to your hard drive. I use Acronis True Image Home 2009 (they also have discounts for upgrades)to make backups across my network every three days. Once a month, I make a full backup image. Every three days, it makes an incremental backup — copying only those files that have changed.
Acronis True Image Home 2009 (and later) allow you to recover individual files and folders from the image files, so you don't have to restore everything. The nice thing about making my backup across the network is that I can restore individual files across the network from those images. Sometimes that's the easiest thing to do.
Why Replicator and Acronis True Image Home, if we can restore individual files from both? Replicator will always have the latest version it backed up — but not any earlier ones. With Acronis True Image, we can have multiple versions of the files to choose among. We can restore one that's months old, if we like, and not just the latest version.
Cable/DSL Router
If you have a cable modem or a DSL modem, you need to have another layer of inexpensive protection between you and the Internet. A cable/DSL router isolates your computer from direct connection to the Internet. Your computer can easily request your email, web pages, etc. through the router. The responses come back to the router and are smoothly routed to your computer. But, someone on the Internet side of the router can not initiate a connection to your computer — they can only respond to your request.
Even if you only have one computer to connect to your cable or DSL modem, I recommend that you purchase and use a cable/DSL router because of the protection it can give you against attempts to attack through some flaws in Windows itself.
A router isolates your local network, whether it is only one computer or several, from the Internet by actually making it a separate network. The router gets the "public" IP address and handles all your outbound communications and the responses to them. But, it blocks computers on the Internet side from being able to initiate communications with your computer! This will prevent you from falling prey to many worms that try to attack security holes in Windows itself.
For a wireless router, I still recommend the Linksys WRT54G wireless router. Now that the "n" specifications have become final, I'm watching for the routers to be labelled as meeting the final specifications. Too much equipment still is labelled as meeting "Draft n" specifications, including the wireless card options in the new Dell Precision M6500 mobile workstation (notebook) that was released on December 1st! The interoperability issue still concerns me. I want the wireless equipment to work together without compatibility problems between manufacturers.
If you don't want wireless, I recommend the Linksys BEFSR41 wired router, which I also use. Either way, based on my experience, I recommend Linksys routers for price, reliability and Linksys' habit of releasing updated firmware for their products..
Tech Tip
By the way, the new "802.11n" wireless specification was approved in September 2009. It had been expected to be approved in January 2010.
If you're shopping, look for some indication that the model meets the final, approved standard. The "n" routers sold in the last couple years were based on different drafts of the standard.
I'm planning to switch from 802.11g to 802.11n, but not until January or February. I want the router manufacturers to have a chance to get their firmware upgrades done for 802.11n compliance, or to release new models in case they need to.
See these related articles:
Advertisements | ||||||
| ||||||
Volume 5, Number 33 — Sunday, January 24, 2010
Copyright © 2010 Terry A. Stockdale. All rights reserved.
|
|
Thank you for visiting my site — I hope you found the site and articles helpful. If you did, please consider supporting my efforts by making a purchase (if you have one to make) via one of the links in my articles, one of my recommendations, or in my "Ads by Terry" to purchase the item. You can also shop via these links to major Internet retailers
Amazon.com, Buy.com and NewEgg.com or this Shopping page...




