Terry's Computer Tips - Newsletter
May 24, 2009
Terry's Computer Tips Newsletter
http://www.terryscomputertips.com
A computer tips newsletter for users of PC's.
Volume 4, Number 50 — Sunday, May 24, 2009
IN THIS ON-LINE ISSUE:
1. Router Seems to Have Failed
2. The Lighter Side of Technology
3. A Quick Look at ESET's Smart Security 4.0 Suite
4. Synchronizing Two Hard Drives — Suggestions from Readers
5. My Computer Security Software Recommendations
6. Recommend my Terry's Computer Tips Newsletter to Your Friends
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Welcome to the on-line edition of my Terry's Computer Tips newsletter. Its articles are not in the email issue — and the email articles aren't in the online issue — subscribe to my email newsletter so you can read both.
1. Router Seems to Have Failed
A reader wrote recently that he was havig problems with his router on his DSL connection:
Terry,
I have been using Linksys DSL wireless router (4 data ports and 2 analog phone ports) for over one year. Lately, I can’t access to the internet (via this router). I did run a quick DSL speed tests, the download speed was good ~2340Kbps, but the upstream test had problem to finish the test? As long as I bypassed the router, then I can connect to the internet, but I could not use my Vonage VoIP phone.
Please advise and thank you so much in advance.
I wrote back to suggest how he might solve the problem.
He could try logging into the router's administrator control panel and writing down his customized settings. Then, he should use the Reset To Factory Settings reset button. With the Linksys models, this is the same button as a simple reset, but you have to hold in the button 10-15 seconds. A quick press-and-release does a reset, while a hold-and-release resets back to factory settings.
Then, the next step would be to log back into the router and change the settings that he needs to change to make the connections work — at this testing stage, I would want to make sure it worked, not make sure it was secure (if it's wireless). After you know it works, that's the time to lock down the security...
BE SURE TO CHANGE THE ROUTER PASSWORD — there's malware live on the Internet that changes the DNS settings in the routers in order to set up a man-in-the-middle attack on your transmissions. It even tries a table of possible passwords to see if they work (I think just about everyone knows that the Linksys default password is "admin".
Read more on that subject here.
Even if that's not the problem, returninng to factory settins can solve other issues.
Of course, his router could have failed from an electrical surge or other reaseon — it may actually be a hardware failure. But, unless you've got money to burn, or have other indications of a hardware error (such as the power transformer is very hot to the touch), trying the Factory Settings Reset route first is a great idea.
Good News! Sunbelt has a special discount Coupon Code for Terry's Computer Tips readers. Use coupon code VIPRESAP for $5 off of VIPRE Antivirus + Antispyware...
2. The Lighter Side of Technology
This week's technology cartoon at Terry's Computer Tips!
Gee, isn't that a comforting thought...
3. A Quick Look at ESET's Smart Security 4.0 Suite
I've been using ESET's Smart Security 4.0 on my main notebook for a couple of days. Regular readers will know that, although I have a couple desktop computers and a Dell Mini-10 netbook, my 5-year-old Dell Inspiron 8600 continues to be my main workhorse.
I have't given up on Sunbelt VIPRE Antivirus+Antispyware, Sunbelt Personal Firewall and the free PopFile anti-spam "email classificationn" program. But, I often have users who want to use a suite instead of individual products, so I decided to use Smart Security 4.0. I also want to use two different security systems (on different computers) so I don't have all my eggs in one basket, as the old saying goes.
I used ESET's NOD32 Antivirus from 2003 until mid-2008, when Sunbelt released VIPRE, so trying ESET's suite seemed a natural thing to do. So far, I've been very impressed.
One thing I liked was the Reset To Defaults selection in Smart Security 4.0's "Advanced" mode. I changed a few settings and managed to block my access to the Internet. Naturally, I didn't make any note of what I changed <grin>. The reset to defaults let me get into operation again very quickly. This reset button is labelled Default and is located in lower right corner of the Setup-Advanced dialog box.
The basic Standard mode Smart Security 4 screen looks like the image below on the left. The image on the right is the Advanced screen.
The next screens we see are the summary screens for Setup. Similar to the above, the image on the left is the Standard mode. The right image is the Advanced mode dialog box. The
From the Advanced mode screen, we can click on the "Enter entire advanced setup tree..." option and be able extensively modify the settings. You can also bail out of trouble by clicking on the Default button...
So far, so good with ESET's Smart Security 4.0. The interface is easy to use — as easy as the user wants. Pricing is typical, with significant discounts for multiple years and/or multiple computers.
I like it...
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4. Synchronizing Two Hard Drives — Suggestions from Readers
In last week's issue, I wrote about Subscriber JJ's desire to safely and accurately synchronize files between two computers. This week, several other readers wrote to suggest ways he might be able to manage this. JJ's original request was:
Hello Terry,
Thanks for allowing us to ask questions. My question is this:
I have a PC at my office and one at home. I use the one at home to work from on "sick" days and "bad weather" days. I try to keep the same data files on both PC's. Sometimes I add files to the home PC that is not on the office PC and visa versa.
What is the best way to synchronize these two hard drives so that no data is lost from either, but yet they both continually have the same data on them. I have an external hard drive that I usually copy my office data files to (almost 8 Gigs!) and then copy the whole thing to the home PC, but I find this to be very bothersome and time consuming. Do you have a better method? I would love to hear it.
Thanks,
JJ
Subscriber Hen999ry suggested:
JJ needs a cloud-based file synchronization / backup service.
I use SugarSync to automatically synchronize my data files between multiple computers.
Other possibilities include IDrive, Syncplicity, Windows Live Mesh (Beta), and Dropbox (Beta).
Sbscriber Ultan suggested:
Here is a way to synchronizing Two Hard Drives
This is possible if JJ is the only person accessing the files. If not, as you say, a file could be changed at same time and it is not easy to sync to changes to the file.
Here is how I do it.
— Install MS SyncToy on work PC (free download from MS, requires .Net)
— At work, create a Sync pair between the work hard drive and the external hard drive.
— Run SyncToy before leaving work. Only changed files are copied to the external hard drive.
— At home, if possible work from the external hard drive.
— If it is not possible to work from the external hard drive, install SyncToy on the home PC and create sync pair. Run SyncToy sync before starting and after finishing work.
— When returning to work, run SyncToy sync before being work.
— Repeat as necessary
This is a little bit tedious but does work as long as only JJ accesses the files. Working from the external hard drive when at home simplifies the process a lot (only need to run SyncToy sync at work).
SyncToy is the only free sync tools that I have found that syncs deletions.
Ultan had a great point. If JJ works from the external drive, he's always got the latest copy. He can copy to the internal hard drive if he likes, but it should always be considered a "backup" with the external drive having the work copy. That solves the issue of a file getting changed and not passed on to the other computer.
5. My Computer Security Software Recommendations
I review my security software recommendations and update them for each weekly newsletter issue, if I think they need to change.
My Philosophy: Many people want to pick their most economical solution and prefer an all-in-one anti-virus, anti-spyware and firewall solution. In concept, that's a great idea. In actual practice, I don' think that this type of package is likely to be the best in all the protection categories you need. Other people want to pick the best of each type program. I'm one of the these folks.
My choice of software that I am willing to recommend is driven by my search for software for me to use. I only recommend programs that I like and that I use. I will sometimes suggest alternatives to my recommendations, but I clearly note if I no longer use them.
I'm often asked for alternatives to the programs that I recommend, especially by people who want to buy one package to do everything. My choice of antivirus before I switched to Sunbelt VIPRE was ESET's NOD32, which I used for a number of years. I'm trying ESET Smart Security 4 as such an alternative on my notebook computer (my main computer). Smart Security 4 has gotten great ratings and includes antivirus and antispyware, both from their current NOD32 v4 version, and antispam and firewall. So far, I'm very impressed.
Anti-Virus
I'm often asked about several other popular anti-virus or anti-virus combination packages. Yes, I realize that they are not in my recommendation list. "Enough said..."
From 2003 through mid-2008, my personal choice was ESET's small, fast NOD32 anti-virus program, which offers a FREE 30-day evaluation license. I consider NOD32 one of the best in anti-virus protection — and it continues to get recognition andn awards. Unlike some of its competitors, ESET offers multiple-year licenses also, and includes program updates in the multiple-year license.
Tech Tip
Many antivirus programs will offer you an anti-virus signature subscription renewal when your subscription renews. I strongly recommend against this option — buy the full program or make sure you get program updates with the subscription renewal. Both NOD32 and VIPRE purchases include both program updates/upgrades AND antivirus signature updates.
Vendors routinely improve the capabilities and speed of the programs, too. If you update only the signatures, you miss any program improvements.
However, I've changed from my long-time programs NOD32 (antivirus) and CounterSpy (antispyware) to Sunbelt's new VIPRE Antivirus + Antispyware.
I've found that VIPRE puts even less load on my computer than the speedy combination of NOD32 and CounterSpy. I've also been impressed with the way its "deep scan" has found and eliminated risks that were stored in zip files, which is one of the latest malware email tricks.
Read more about anti-virus programs on my web site.
Related articles:
- Anti-Virus Programs and Online Scanners
- Free Online Antivirus Scan
- NOD32 Anti-Virus Review - A Look at NOD32
- VIPRE Antivirus + Antispyware Review
Firewall Software
While the Windows XP firewall is much better than no firewall at all, don't count on the Windows XP firewall to meet your needs. You need a two-way firewall, which the Windows XP firewall is not!. Microsoft woke up and supplied a two-way firewall with Windows Vista.
The Windows XP firewall does not control outbound communications originating from your computer — and you should want to have control if adware/trojans/spyware or even commercial products want to talk to the Internet. Whether they are calling home or spewing spam, you want to be able to control your computer.
Do you want Windows Media Player to call home every time you play something? It does! Do you use the Search function in Windows Explorer to find things on your hard drive? Did you know that every time you search, Windows Explorer talks to Microsoft?
I didn't know that when I ran ZoneAlarm, but the Sunbelt Personal Firewall flags that to me, and I can stop it or allow it to happen. Many other programs try to call home when you run them, too.
I recommend my choice for a firewall program, which is Sunbelt Personal Firewall.
You can try the full-featured "paid version" of Sunbelt Personal Firewall free for 30 days — after that, you can register it or, if you're using it on a home non-business computer, you can let it revert to the free, lesser-function license.
Tip: Be sure to read my review of SPF for the settings I recommend.
Sunbelt Personal Firewall is regularly $19.95 (with discounts for multiple computers and/or multiple years!) for a non-expiring license for the program and includes one year of their updates subscription.
Related articles:
Anti-Spyware / Anti-Adware Software
CounterSpy, from Sunbelt Software, has received many kudos from the computer press for its always-running and periodic full system scans. It has been my personal choice for my PC's and my family's PC's.
Sunbelt's CounterSpy v2.5, both improved CounterSpy's performance against malware and reduced its impact on system resources and responsiveness when its scanning.
Sunbelt continues to release updated program versions — the current version is v3.1 — and there's an even newer version about to be released. Nicely, Sunbelt do NOT install the updated programs automatically. You have to use the Update process in the program, which means that you'll know that something significant has changed.
Now, I've changed from my long-time programs NOD32 (antivirus) and CounterSpy (antispyware) to Sunbelt's new VIPRE Antivirus + Antispyware.
I've found that VIPRE puts even less load on my computer than the speedy combination of NOD32 and CounterSpy. My computer seems to have much more pep and power than it had previously. I've also been impressed with the way its "deep scan" has found and eliminated risks that were stored in zip files, which is one of the latest malware email tricks.
Related articles:
Anti-spam Software
In today's Internet world, the question is not "if" you will get spam, but "how much will you get?"
I use and recommend POPFile as my first choice for handling spam. POPFile sits on your computer, between your email program and your ISP mailbox, and handles emial as it downloads.
POPFile uses a different approach to handle spam than some other programs do — it does nothing to reduce spam. It is designed as an email classification tool — you train it to recognize spam and any other type of email that you want to classify. These classifications can help you sort your emails into appropriate folders in your email program.
Sunbelt Software, who makes the anti-spyware program CounterSpy (which I use and recommend) and the firewall that I use and recommend (Sunbelt Personal Firewall) also has a well-regarded, award-winning anti-spam program called iHateSpam for Outlook and Outlook Express. Since I don't use Outlook or Outlook Express for email, I haven't tried iHateSpam.
Mailwasher Pro would be my first choice to handle spam before it ever gets into your computer's Inbox. Mailwasher Pro uses on-line Realtime Black Lists mail servers sending spam recently, "training" by you of what you think is spam, and your own "friends" and "blacklist" lists. Note: I found that PopFile generally meets my needs and stopped using Mailwasher Pro, even though PopFile works AFTER the emails have been downloaded. If I used a dialup connection, I would be more interested in Mailwasher Pro.
Mailwasher Pro can even bounce spam messages, as if your email address was not valid, although the usefulness and appropriateness of this is questionable. There is a free version called "Mailwasher," but it omits the functions that I consider critical for this purpose -- such as safely previewing the emails safely before they ever get to your email inbox.
Related articles:
Cable/DSL Router
If you have a cable modem or a DSL modem, you need to have another layer of inexpensive protection between you and the Internet. A cable/DSL router isolates your computer from direct connection to the Internet. Your computer can easily request your email, web pages, etc. through the router. The responses come back to the router and are smoothly routed to your computer. But, someone on the Internet side of the router can not initiate a connection to your computer — they can only respond to your request.
Even if you only have one computer to connect to your cable or DSL modem, I recommend that you purchase and use a cable/DSL router because of the protection it can give you against attempts to attack through some flaws in Windows itself.
A router isolates your local network, whether it is only one computer or several, from the Internet by actually making it a separate network. The router gets the "public" IP address and handles all your outbound communications and the responses to them. But, it blocks computers on the Internet side from being able to initiate communications with your computer! This will prevent you from falling prey to many worms that try to attack security holes in Windows itself.
For a wireless router, I recommend the Linksys WRT54G wireless router. I'm using the relatively new version 6 of this router.
If you don't want wireless, I recommend the Linksys BEFSR41 wired router, which I also use. Either way, based on my experience, I recommend Linksys routers for price, reliability and Linksys' habit of releasing updated firmware for their products..
Tech Tip
By the way, if you get tempted by the new "802.11n" routers, please pay close attention. So far, the 802.11n specification has not been approved and finalized. IEEE is currently working on Draft 9 of the standard. The final standard is expected to be approved in January 2010.
If you buy one, you may be locked into a specific vendor's implementation of a draft of a standard that never got approved. I recommend choosing 802.11g for now, or recognizing and accepting that you're purchasing a model based on a work-in-progress, and that your router and computer's wireless card may not meet the final standard.
See these related articles:
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Volume 4, Number 50 — Sunday, May 24, 2009
Copyright © 2009 Terry A. Stockdale. All rights reserved.
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