Terry's Computer Tips - Newsletter
July 22, 2007
Volume 3, Number 6 — Sunday, July 22, 2007
Part 1 | Part 2
5. My Computer Security Software Recommendations
I review my security software recommendations and update them, for each weekly newsletter issue, if I think they need to change.
My Philosophy: Many people want to pick their most economical solution and prefer an all-in-one anti-virus, anti-spyware and firewall solution. In concept, that's a great idea. In actual practice, this type of package is not likely to be the best in all the protection categories you need.
Other people want to pick the best of each type program. I'm one of the these folks. Read about my security software choices.
So, I've got two types of recommendations below: one all-in-one solution and my individual picks for each type of protection.
Anti-Virus
For your anti-virus needs (and, yes, you do have anti-virus needs!) I recommend anti-virus software from Trend Micro (PC-cillin Internet Security, if you want a combination package) or ESET (NOD32, my choice).
I'm glad to see that Trend Micro has taken a major, user-friendly step with their PC-cillin Internet Security 2007(12-months) package
by licensing it for up to 3 home users. (You can also get a 3-year license) TrendMicro provides an easy-to-use product that is from one of the big names in the anti-virus world.
I'm often asked about several other popular anti-virus or anti-virus combination packages. Yes, I realize that they are not in my recommendation list. "Enough said..."
My personal choice is the ESET's small, fast NOD32 anti-virus program, which offers a FREE 30-day evaluation license. I consider NOD32 to be the cream of the crop in anti-virus protection. Unlike some of the others, ESET offers multiple-year licenses also, including updates to the program in the multiple-year license.
Many antivirus programs will offer you an anti-virus signature subscription renewal when your subscription renews. I strongly recommend against this option. Vendors routinely improve the capabilities and speed fo the programs also.
If you update only the signatures, you miss any program improvements. Fortunately, NOD32's subscriptions include both program updates and signature updates.
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By the way, I found that my NOD32 link, unlike most affiliate links, is also good for license renewals of NOD32. If you use NOD32, please show your support by using my NOD32 link for your annual license renewal.
Read more about anti-virus programs on my web site.
Firewall Software
If you get the PC-cillin Internet Security package above, you are covered from a firewall point of view.
While the Windows XP firewall is much better than no firewall at all, don't count on the Windows XP firewall to meet your needs. You need a two-way firewall, which the Windows XP firewall is not!.
The Windows XP firewall does not control outbound communications originating from your computer — and you should want to have control if adware/trojans/spyware or even commercial products want to talk to the Internet.
Do you want Windows Media Player to call home every time you play something? It does! Do you use the Search function in Windows Explorer to find things on your hard drive? Did you know that every time you search, Windows Explorer talks to Microsoft — I didn't know that when I ran ZoneAlarm, but the Sunbelt Kerio Personal Firewall flags that for me, and I can stop or allow it to happen.
Many other programs call home when you run them, too.
If you don't get either of the above multi-function packages, I recommend my choice for a firewall program is Sunbelt Personal Firewall.
You can try the full-featured "paid version" of Sunbelt Personal Firewall free for 30 days— after that, you can register it or, if you're using it on a home non-business computer, you can let it revert to the free, lesser-function license. Sunbelt Personal Firewall is $19.95 (with discounts for multiple computers!) for a non-expiring license for the program and includes one year of their updates subscription.
Related articles:
Anti-Spyware / Anti-Adware Software
CounterSpy, from Sunbelt Software, has received many kudos from the computer press for its always-running and periodic full system scans.
CounterSpy is my choice for anti-spyware / anti-adware. Sunbelt released their new CounterSpy v2 in early February and I promptly updated my computers to it. Version 2 greatly improved CounterSpy's performance and reduced its load on the computer when it was scanning.
Recently (late July, 2007), Sunbelt released v2.5 of CounterSpy, which again has improved both its performance against malware and reducing its impact on system resources and responsiveness when its scanning.
Anti-spam Software
In today's Internet world, the question is not "if" you will get spam, but "how much will you get?"
I use and now I recommend PopFile as my first choice for handling spam. PopFile sits on your computer, between your email program and your ISP mailbox, and handles emial as it downloads.
PopFile uses a different approach to handle spam than some other programs do — it does nothing to reduce spam. It is designed as an email classification tool — you train it to recognize spam and any other type of email that you want to classify. These classifications can help you sort your emails into appropriate folders in your email program.
Sunbelt Software, who makes the anti-spyware program CounterSpy (which I use and recommend) and the firewall that I use and recommend (Sunbelt Kerio Personal Firewall) also has a well-regarded, award-winning anti-spam program called iHateSpam for Outlook and Outlook Express. Since I don't use Outlook or Outlook Express for email, I haven't tried iHateSpam.
Mailwasher Pro is my first choice to handle spam before it ever gets into your computer's Inbox. Mailwasher Pro uses on-line Realtime Black Lists mail servers sending spam recently, "training" by you of what you think is spam, and your own "friends" and "blacklist" lists.
Mailwasher Pro can even bounce spam messages, as if your email address was not valid, although the usefulness and appropriateness of this is questionable. There is a free version called "Mailwasher," but it omits the functions that I consider critical for this purpose -- such as safely previewing the emails safely before they ever get to your email inbox.
Cable/DSL Router
If you have a cable modem or a DSL modem, you need to have another layer of inexpensive protection between you and the Internet. A cable/DSL router isolates your computer from direct connection to the Internet. Your computer can easily request your email, web pages, etc. through the router. The responses come back to the router and are smoothly routed to your computer. But, someone on the Internet side of the router can not initiate a connection to your computer — they can only respond to your request.
Even if you only have one computer to connect to your cable or DSL modem, I recommend that you purchase and use a cable/DSL router because of the protection it can give you against attempts to attack through some flaws in Windows itself.
A router isolates your local network, whether it is only one computer or several, from the Internet by actually making it a separate network. The router gets the "public" IP address and handles all your outbound communications and the responses to them. But, it blocks computers on the Internet side from being able to initiate communications with your computer! This will prevent you from falling prey to many worms that try to attack security holes in Windows itself.
I've changed my recommended wireless router. A number of friends who have bought WRT54G wireless routers are having occasional "green death" problems — all the lights on the router say it's connected to the cable and to the computers, but they can't get to the Internet without a power-off/power-on on the router.
Why is this happening with this long-respected router? My own WRT54G is version 2.1. It turns out that Linksys has been keeping the same model number on the router while they changed version numbers. This has been a regular practice with Linksys and was usually nothing to be concerned about.
But, in version 5, they changed the router's operating system. Versions 1 through 4 used Linux for its operating system. Effectively, they created a brand new model and gave it the same model number as the respected, frequently-recommended model.
Even more disturbing, they brought the Linux-based router back with a new model number, as if it is the new model and are marketing it to Linux users, while it's appropriate for anyone.
So, I changed my recommendation to what appears to be the renamed "old" model — the Linux-based Linksys WRT54GL 802.11g wireless router (Amazon.com or Buy.com ). If you don't want wireless now, or at any time, the function is easily turned off in the router's menu. You may be able to find a wired (that is, non-wireless) Linksys router on sale.
If you don't want wireless, I recommend the Linksys BEFSR41 wired router (Amazon.com or Buy.com). Either way, based on my experience, I recommend Linksys routers.
Tech Tip
By the way, if you get tempted by the new "802.11n" routers, please pay close attention. So far, the 802.11n specification has not been approved and finalized.
If you buy one, you may be locked into a specific vendor's implementation of a draft of a standard that never got approved. I recommend choosing 802.11g for now.
See these related articles:
6. Microsoft .Net Framework Update Failures
The .Net Framework updates that were part of the Windows updates on July 10h had a lot of problems. You need to do them — they're security updates — but doing them will be a pain...
Every PC that I tried to update had an error that said:
Installation Failure
Error Code: 0x643
Try to install the update again, or request help from one of the following resources.
For self-help options:
* Frequently Asked Questions
* Find Solutions
* Windows Update Newsgroup
For assisted support options:
* Microsoft Online Assisted Support (no-cost for issues related to getting updates)
The fix is pretty simple — we have to uninstall all installed versions of the .Net framework. Then, install version 2 and rerun the Microsoft Updates.
Microsoft writes about the problem here
Microsoft also changed the concept of versions between version 2 and version 3 of their .Net Framework. Versions 1 and 2 were stand-alone versions. In fact, you could have both installed on your computer. However, version 3 is a set of add-ons and modifications to version 2. In order to install version 3, you have to install version 2 first.
7. Feedback from Readers
After last week's issue, subscriber Chris Cummings wrote:
Hi Terry Thanks for a great newsletter. I recommend you, via e-mail, to my friends across the U.K. Interesting reading your 'Winpatrol' comments. Would this programme work on my 'Vista home basic' P.C? Keep up the great work. Take care Chris.
Chris, I understand how you missed spotting the words — I took forever finding it (I should have used Control-F). The WinPatrol / WinPatrol Plus home page says "Compatible with Windows 95 - Windows Vista"
Terry's Computer Tips subscribers can save $5 on WinPatrol Plus
Details in this week's email newsletter. Special expires August 15, 2007.
Subscriber Harry Trilling wrote to ask
Are the Trend Micro AntiVirus plus AntiSpyware 2007 and the PC-cillin Internet Security 2007 programs compatable with Mozilla Firefox? Also, would I need to disable the Microsoft firewall to use PC-cillin's. Thanks
I wrote back to Harry to say that I'm not familiar with the AV+AS product, but I suspect the answer is yes. I knew the PC-cillin 2007
is compatible with Firefox.
Trend Micro doesn't show a list of web browsers that are compatible with Trend Micro AntiVirus plus AntiSpyware 2007
as they do for their PC-cillin Internet Security 2007. I still expect it to be compatible with Firefox.
Regarding whether or not to disable the built-in Windows XP firewall, YES! Don't try to run two firewalls at the same time, no matter whose they are. Even if it seems to work, you can end up with strange communication problems. They might not show up in Internet access (or they might), but they'll definitely affect your ability to network multiple home computers.
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Part 1 | Part 2
Volume 3, Number 6 — Sunday, July 22, 2007
Copyright © 2007 Terry A. Stockdale. All rights reserved.
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